Summer Management Operations Internship

Job Description

Summer Management Operations Internship | Murphy-Hoffman Company (MHC-Kenworth)

The Tone:
This is a 12-week summer internship at Murphy-Hoffman Company (MHC-Kenworth), a multi-state network of Kenworth truck dealers. MHC provides a full range of truck services to over 50,000 customers within the billion-dollar trucking industry. This internship offers a hands-on deep dive into the operational heart of the business, designed to provide comprehensive experience and serve as a direct pipeline into MHC’s Full-Time Management Trainee Program.

The TL;DR
• Role: Internship
• Type: Seasonal (10-12 weeks, 40 hours/week)
• Location: Multiple Locations (USA)
• Pay: $20 hourly
• Team: Part of either the Parts or Service Department, reporting to a manager
• Mission: To immerse individuals in core operational functions, understand departmental processes, and drive efficiency through a summer-long process improvement project.

What You’ll Actually Do
• Initiatives: Execute business initiatives and gain hands-on experience across all facets of dealership operations.
• Operations: Perform assigned job functions, applying your education, training, and experience directly to daily operations.
• Development: Develop essential skills through a structured rotation within your assigned department to achieve a comprehensive understanding of running the business.
• Improvement: Conduct a summer-long process improvement project, identifying and implementing solutions to enhance efficiency or service.
• Leadership: Gain direct exposure to the leadership and management principles required to operate a successful department within the industry.

The Must-Haves
• Background: Actively pursuing a graduate or undergraduate degree at an accredited college or university.
• Experience: Willingness to commit to working 40 hours per week for 10-12 weeks during the summer months.
• Skills: Strong commitment to providing quality work and excellent customer service, with the ability to accept and integrate constructive feedback for continuous improvement.
• Bonus: Leadership and sales skills are strongly preferred.