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Job Description
About American Express
American Express is a global company with a diverse community of colleagues who are committed to backing their customers, communities, and each other. They believe in creating a career journey that is unique and meaningful for each employee, with benefits, programs, and flexibility to support them both personally and professionally. At American Express, colleagues are recognized for their contributions, leadership, and impact, and they have the opportunity to share in the company’s success. They strive to uphold their company values and powerful backing promise to provide the world’s best customer experience every day. They aim to create an environment where everyone is seen, heard, and feels like they belong.
About The Colleague Experience Group (CEG)
The Colleague Experience Group (CEG) at American Express strives to provide a great colleague experience every day. They are trusted advisors who obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. They make a difference in the lives of their people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. They have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, CEG is there to provide guidance and momentum towards the best future they envision.
Summer Internship Program
American Express offers a Summer Internship Program for high-performing HR Masters students. This program provides the opportunity to work on strategic and impactful initiatives aligned with the CEG strategy. Throughout the summer, interns will have significant exposure to senior leadership and the various functional areas of CEG. At the end of the program, interns will present their insights and recommendations to the Chief Colleague Experience Officer, the CEG Senior Leadership Team, and CEG colleagues.
The summer internship is the pipeline into the full-time Human Resources Leadership Development Program (HRLDP). Successful interns will be offered the opportunity to return after graduation for this full-time opportunity.
Human Resources Leadership Development Program (HRLDP)
The HRLDP is a two-year program that provides three diverse, high impact, and personalized Colleague Experience Group (CEG) rotations to stretch and prepare participants to take on larger and more complex roles. The experience is high-touch and promotes individual development through senior leader mentorship and coaching. Following program completion, participants transition into full-time roles in the function based on business need and participant interest.
Minimum Qualifications
• Currently enrolled in an HR-related master’s degree program (e.g., Human Resource Management/Organizational Psychology/Industrial Labor Relations/Human Capital)
• Demonstrated commitment and passion for a career in HR
• Desire to grow a long-term career in CEG at American Express, beginning with a two-year leadership development program
• Ability to be based in New York and work in the hybrid model
• Students must have a graduation date between December 2025 and June 2026
Preferred Qualifications
• A minimum of 3 years work experience
• Strong leadership experience with demonstrated ability to lead people, teams or projects, including leading through change
• Adaptability and willingness to learn in a fast-paced, changing environment with quality and speed
• Ability to use data, analytical thinking, and problem-solving skills to drive results
• Strong interpersonal and relationship-building skills, including the ability to communicate, influence and collaborate across all levels
• Excellent verbal and written communication, presentation, and storytelling skills
• Self-motivated, proactive, and driven to take initiative to get things done
• Strong leadership experience with demonstrated ability to lead people or projects, especially through change
• Driven by purpose and perseveres in the face of challenges
• Seeks and gives feedback and demonstrates self-awareness to drive personal growth
• Commitment to speaking up and challenging the status quo