Summer Internship
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Job Description
About Highgate Hotels
Highgate is a leading real estate investment and hospitality management company known for its innovation in the industry. They have a strong presence in major U.S. cities like New York, Boston, Miami, San Francisco, and Honolulu, and are rapidly expanding into Europe, Latin America, and the Caribbean.
Highgate manages a portfolio of properties worth over $20 billion, generating over $5 billion in revenue. They provide expertise in all stages of the hospitality property cycle, from planning and development to recapitalization and disposition. Highgate is also known for developing unique hotel brands and utilizing advanced revenue management tools to optimize performance and maximize asset value. With a team of experienced industry leaders, Highgate is a trusted partner for top ownership groups and major hotel brands. They have corporate offices in London, New York, Dallas, and Seattle.
Job Description: Summer Internship at Park Lane New York
This summer internship program at Park Lane New York offers an opportunity to gain hands-on experience in various departments within the hospitality industry. Interns will work in departments such as Operations, Front Office, Revenue, Marketing, and F&B, gaining a comprehensive understanding of hotel operations.
Key Responsibilities:
• Exposure to all aspects of Guest Services: This includes Concierge, Uniformed Services, Housekeeping, Laundry, Security, Communications, and Reservations.
• Providing high-quality service to guests: Interns will assist in operations areas, ensuring guests receive attentive, friendly, and efficient service.
• Problem-solving: Interns will learn to anticipate, prevent, identify, and solve problems that may arise.
• Learning from experts: Interns will have the opportunity to learn from experienced professionals in Rooms Management, gaining valuable knowledge and experience.
Qualifications:
• Currently pursuing a Bachelor’s or Graduate degree in Hotel Management or a related field.
• Coursework in Hotel Rooms Management concepts and tools is preferred.
• Strong attention to detail and a strong work ethic.
• Excellent communication skills.
• Ability to multi-task in a fast-paced environment.
• Demonstrated aptitude for problem-solving and problem identification.
• Proficiency in Excel, Word, and PowerPoint is required.
Compensation:
• $20/hour for a 40-hour workweek over 10 weeks.
