Summer Intern – AI Chatbot Development

Job Description

About Lensa

Lensa is a career site dedicated to helping job seekers find employment in the US. It operates by promoting job opportunities on LinkedIn for its direct clients, recruitment ad agencies, and marketing partners. Lensa itself is not a staffing firm or agency and does not directly hire for the jobs it advertises. For this particular role, Lensa partners with DirectEmployers to promote the job for Brightstar Lottery. Clicking “Apply Now” or “Read more” on Lensa redirects the user to the actual job board or employer site, where any information collected is subject to that site’s terms and privacy notice.

About Brightstar

Brightstar is described as an innovative, forward-thinking global leader in the lottery industry. The company prides itself on its expertise in delivering secure technology and providing reliable, comprehensive solutions to its customers. As a premier pure-play global lottery company, Brightstar offers best-in-class lottery operations, retail and digital solutions, and award-winning lottery games. These offerings enable its customers to achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. Brightstar maintains a well-established local presence and is a trusted partner to governments and regulators worldwide. It creates value by adhering to the highest standards of service, integrity, and responsibility. Brightstar employs approximately 6,000 individuals globally.

Job Description: Summer Intern – AI Chatbot Development

• Location: West Greenwich, RI, US, 02817RI Statewide, RI, US
• Requisition ID: 17298

Overview

This is a unique opportunity for a highly motivated and self-driven intern to independently lead an AI project. The core task involves developing an intelligent chatbot capable of answering engineer questions by leveraging various internal data sources such as wiki pages, SharePoint documents, and JIRA. This is an end-to-end, hands-on role encompassing design, development, and deployment. The project will primarily utilize Microsoft Azure’s AI and cloud tools. The intern will work independently with support from other team members and is expected to deliver a working prototype by the end of the internship.

Responsibilities

The intern will be responsible for the full lifecycle of the chatbot development:
• Lead the design and development of a chatbot specifically engineered to query iLottery documents using natural language.
• Implement a Retrieval-augmented Generation (RAG) Architecture by integrating several Azure services:
• Azure OpenAI Service (GPT models) for natural language understanding and generation.
• Azure AI Search for indexing and retrieving relevant content from source documents.
• Azure Blob Storage for securely hosting the raw source documents.
• Build the backend logic for the chatbot, preferably using Azure Functions or another suitable serverless approach.
• Design a simple front-end interface for user interaction, which could be a web application or a bot interface.
• Ensure basic access control for internal security, potentially utilizing Azure AD.
• Run comprehensive tests and continuously improve chatbot quality based on the feedback received from testing.
• Present the final working solution and accompanying documentation.

Qualifications

The qualifications reiterate the core responsibilities, indicating that candidates should demonstrate proficiency or a strong understanding in:
• Leading the design and development of natural language querying chatbots for document retrieval (e.g., iLottery documents).
• Implementing Retrieval-augmented Generation (RAG) architectures.
• Working with Azure OpenAI Service (GPT models).
• Utilizing Azure AI Search for content indexing and retrieval.
• Managing documents with Azure Blob Storage.
• Building backend logic, ideally with Azure Functions or similar serverless technologies.
• Designing user-friendly front-ends (web app or bot interface).
• Implementing basic access control (e.g., via Azure AD).
• Performing testing, iterating, and improving chatbot quality.
• Documenting and presenting technical solutions.

Keys to Success

Brightstar values the following attributes for this role:
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

Compensation & Benefits

• Estimated Starting Compensation: $22.50 per hour. The actual pay may vary based on factors like background, skills, experience, and work location, potentially being higher or lower.
• Total Rewards Program: Beyond base pay, Brightstar offers a comprehensive benefits package which may include:
• 401(k) Savings Plan with Company contributions.
• Health, dental, and vision insurance.
• Life, accident, and disability insurance.
• Tuition reimbursement.
• Paid time off.
• Wellness programs.
• Identity theft insurance.
• *Note: Eligibility requirements apply to programs.•
Additional Information

• Information Security: All Brightstar employees are expected to play a role in information security, with annual training assigned and required as appropriate.
• Equal Opportunity Employer: Brightstar (which is identified as IGT at the end of the text, suggesting they are related or IGT is the parent company) is committed to a diverse workforce and an inclusive culture. They provide equal opportunities regardless of race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status.
• Application Process: Only those selected for an interview will be contacted.
• Questions: For questions about this posting, applicants can contact support@lensa.com.