Student Housing Operations Internship

Job Description

About Trinity Property Consultants

Since 1999, Trinity Property Consultants has been dedicated to shaping community environments and refining living spaces with a primary focus on resident satisfaction. We cater to every stage of life through our three distinct brands: Social Student Spaces, ReNew Apartment Communities, and Arrive Luxury Communities.

Our commitment extends to exceptional resident programs like RENTsparency, Smart Apartment, Green Team, and Together, ensuring transparency, superior customer service, and cutting-edge technology are always at the forefront. We pride ourselves on recruiting the most experienced and talented associates, empowering them with state-of-the-art systems, training, and advancement opportunities to deliver unparalleled management and customer service. We aim to provide a comfortable living environment that our residents are proud to call home, from student housing to luxury living.

Compensation

• $18-$19/hour
• Potential to earn leasing commissions

Job Title: Student Housing Operations Internship

Job Summary

We are seeking interns with an entrepreneurial spirit and a can-do attitude to join our Social Student Spaces management teams nationwide. This internship offers a unique opportunity to advance your career knowledge in the rapidly growing multifamily industry within an organization committed to exceptional customer service and guided by strong values.

Under the direct supervision of an assigned mentor, interns will work side-by-side with our team of professionals to create a thriving and captivating living experience for renters. This program provides comprehensive exposure to all facets of Student Housing, including Marketing, Property Operations, and Facilities Management. We are looking for team-players with a great attitude who embody their university spirit and can effectively relate to potential residents.

Key Responsibilities (Essential Functions)

• Serve as a property ambassador and leasing agent, providing exceptional service to students, residents, and prospects.
• Deliver superior customer service via phone, email, and in-person communication.
• Provide support in social media initiatives and prospect outreach efforts.
• Conduct unit walks and property condition assessments.
• Guide prospects through all phases of the leasing/prospect journey.
• Assist in market survey and data comparison analyses.
• Help with the creation and use of promotional material.
• Post about our communities and resident services online (e.g., social media and forums).
• Perform additional tasks as assigned by the Manager.

Requirements

Skills & Abilities:

• Excellent ability to address the needs of community members, prospects, and vendors.
• Positive attitude.
• Hard-worker, willing to be flexible based on the needs of the property.
• Sales mentality with the ability to influence others.
• Ability to handle high-stress situations effectively.
• Excellent communication skills.
• Strong administrative and organizational skills.
• Effective time management skills and ability to prioritize wisely.
• Strong customer service orientation.
• Demonstrated interest in Student Housing, Property Management, and/or Business.

Computer Skills:

• Intermediate computer and internet knowledge.
• Intermediate knowledge of MS Word, Excel, and Outlook.

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program.

Education:

• Must be currently enrolled in a four-year university, community college, or trade school.
• Marketing, Real Estate, or Business Degree preferred but not required.
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions.

Professional Experience:

• Preferred one-year experience in a sales or customer service role.

Special Requirements

Physical Demands:

• Regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands.
• May occasionally be required to climb.
• Required to work at a personal computer and talk on the phone for extended periods.
• Must possess the ability to detect auditory and/or visual alarms.
• Willingness to assist with light labor, such as walking units, painting, and assembling furniture.

Attendance/Travel:

• This is a full-time position.
• May require availability to work some nights, weekends, and occasional holidays.
• Regular attendance and active participation/planning at company functions and events is required.
• Must be willing to work weekends.
• Must be willing to work flexible hours.

What Trinity Property Consultants Offers You

• Exposure to all facets of Student Housing Property Management.
• Assigned Corporate and Regional Mentor.
• Feedback provided for learning and growth opportunities.
• This Internship opportunity could lead to an additional potential future Internship with us.
• Opportunity to potentially stay on as a part-time employee after the Internship (during the school year).
• Paid Internship with opportunity to earn leasing bonuses.

To learn more about Trinity Property Consultants, please take a look at our brochure, check us out on Youtube, or visit us at https://www.trinity-pm.com/internship-program.