Store Associate
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Job Description
About the Company
Food City is a privately held, family-owned company committed to operating the “best store in town.” They are dedicated to community involvement, encouraging associates to participate in local civic organizations. Food City values its associates as its greatest asset, with over 13% of the company currently owned by associates through an employee stock ownership plan, fostering pride in their services and products. The company offers flexible schedules to accommodate associates’ personal lives and encourages diverse career paths within the company, whether in baking, accounting, or trucking.
Job Description
The role involves a variety of tasks primarily focused on customer service and store maintenance. Key responsibilities include:
• Providing efficient and courteous customer service.
• Properly packaging customer orders according to company policies and bagging manual procedures.
• Maintaining the bag racks by filling them.
• Assisting customers by unloading their shopping carts.
• Helping to keep shopping carts organized on the front end.
• Supporting cashiers to ensure efficient customer checkout.
• Retrieving stray shopping carts from the parking lot.
• Maintaining cleanliness of the workstation and surrounding areas.
• Assisting with stocking milk and eggs.
• Guiding customers to locate products within the store.
• Refraining from conversations with other associates while bagging orders.
• Understanding and being able to explain the ValuCard program.
• Assisting with sweeping and mopping all store areas.
• Maintaining neat and clean bathrooms.
• Helping to keep the parking lot and shopping carts free of litter.
• Working in the parcel pick-up area as directed.
• Returning misplaced items to their correct locations.
• Collecting trash and baling boxes as needed.
• Properly using the intercom system.
• Understanding shelf tags to assist with price changes.
• Stocking merchandise.
• Performing other duties as assigned.
