Staff Product Manager – Sales Technology

Job Description

Staff Product Manager, Sales Operations | Xometry

The Tone:
This is a full-time hybrid role at Xometry, located in Waltham, MA or North Bethesda, MD. Xometry powers industries by connecting ideas with manufacturers through its digital marketplace. This role is crucial for leading product strategy within Sales Technology and Operations, modernizing the core sales tech infrastructure into a unified revenue and account management engine. This work ensures sales teams are equipped with appropriate tools to drive revenue growth while removing operational burdens.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: Hybrid – Waltham, MA or North Bethesda, MD
• Pay: $180000–$207000 yearly
• Team: Sales Technology and Operations, partnering with VP of Sales Operations, commercial leaders, and Salesforce engineering teams.
• Mission: Ensure each segment and buyer profile gets tooling that fits how those customers buy and how their reps sell, while removing operational drag for account executives and freeing them to concentrate on revenue growth.
• Tech Stack: Salesforce (Sales Cloud, CPQ), Outreach, Salesloft, Kaia, Gong, HubSpot, Snowflake, Claude, Cursor

What You’ll Actually Do
• Customer Journey Mapping: Build deep, first-hand understanding of distinct buyer profiles and customer journeys within each segment through direct conversations and rep shadowing.
• Revenue Operating System: Transform Salesforce into a dynamic revenue engine by modernizing CRM infrastructure to support multi-stakeholder coverage models and automated data synchronization.
• Sales Technology Design: Design an end-to-end sales technology stack that accelerates velocity on standard quotes, creates robust enterprise transaction rails, and provides continuous visibility into post-order fulfillment.
• Cross-Functional Product Bridges: Drive critical cross-functional capabilities and alignment across Buyer Experience (Website), Pricing, Post-Order, and Marketing teams through influence without direct authority.
• Sales Tech Roadmap Definition: Partner with sales leadership to define the two-year sales tech roadmap, continuously delivering high-value quarterly capabilities that empower sales representatives.

The Must-Haves
• Background: Bachelor’s degree in Computer Science, Engineering, Business, or a related technical field.
• Experience: 10+ years of product management experience, with direct ownership of sales tech, revenue operations, CRM platforms, or B2B marketplace sales infrastructure. Demonstrated depth in customer journey understanding across multiple buyer profiles.
• Skills: Deep architectural mastery of Salesforce, including Sales Cloud, CPQ, complex opportunity models, object hierarchies, territory management, and enterprise integration patterns; hands-on fluency with modern commercial stacks (sales engagement platforms, conversation intelligence, marketing automation, cloud data warehouses, reverse ETL tooling); AI-native operating style with tools like Claude and Cursor; systems-thinking mindset; executive presence and influence to align senior commercial and technical leaders.
• Bonus: Experience supporting B2B sales organizations with a defined segmentation model, translating segments into differentiated tooling without over-standardizing; pragmatic understanding of sales behavior, balancing automation with flexibility; comfort making high-stakes decisions under ambiguity.