Specialist, Accounts Receivable

Job Description

Accounts Receivable Specialist | AVIXA

The Tone:
This is a full-time, non-exempt staff level role at AVIXA, a global organization dedicated to supporting the AV industry and changing how people experience the world. This position is remote within the USA, offering flexibility including an option for a compressed work week. The Accounts Receivable Specialist plays a critical role in the Finance & Administration department, ensuring the accurate and timely processing of all receivable transactions while providing excellent internal and external customer service for all AVIXA entities. This role directly supports the financial health and operational efficiency of the organization.

The TL;DR
• Role: Full Time
• Type: Compressed Work Week (CWW-Y), Remote-Y
• Location: Remote, United States
• Pay: $68000–$75000 yearly
• Team: Reports to Manager, Accounts Receivable within the Finance & Administration Department
• Mission: Responsible for supporting the Accounts Receivable function to ensure timely and accurate processing of receivable transactions and provide excellent customer service.
• Tech Stack: Map Your Show, Fonteva, Sage Intacct, Salesforce, Conga, Microsoft Excel

What You’ll Actually Do
• Accounts Receivable Operations: Process various invoices, apply customer payments accurately across multiple systems, and maintain up-to-date customer account records.
• Collections Support: Conduct routine collection activities via email and phone, escalate delinquent accounts, and collaborate with business teams to resolve disputes.
• Financial Reporting & Reconciliations: Prepare monthly reconciliations of accounts receivable, assist with month-end close processes, and support the preparation of ageing and collection reports.
• Contracts & Billing Administration: Support contract administration activities by generating customer invoices based on approved contracts and verifying billing terms before issuance.
• Systems & Process Support: Maintain data accuracy within various systems, identify and escalate processing errors, and contribute to system enhancements and process improvements.

The Must-Haves
• Background: Associate degree in Accounting, Finance, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience may be considered.
• Experience: Minimum 3 years of experience in Accounts Receivable, billing, collections, cash application, or general accounting.
• Skills: Proficient in Microsoft Excel, including data analysis and reconciliation functions; Strong attention to detail and accuracy; Strong analytical and problem-solving abilities; Strong written and verbal communication skills with a customer service focus; Ability to organize, prioritize, and manage multiple deadlines; Ability to work collaboratively across departments.
• Bonus: Experience processing high volumes of invoices and customer payments; Experience resolving customer account issues and performing account reconciliations; Experience with CRM, event management, or ERP systems; Experience with Sage Intacct, Salesforce, and exhibition invoicing software.