Specialist
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Job Description
About Apple
Apple is an American multinational corporation that designs, develops, and sells consumer electronics, computer software, and online services. Apple’s best-known hardware products are the iPhone smartphone, iPad tablet computer, Mac personal computer, iPod portable media player, and Apple Watch smartwatch. The company’s software includes the iOS mobile operating system, macOS desktop operating system, and watchOS smartwatch operating system. Apple’s online services include the iTunes Store, App Store, iCloud, and Apple Music.
Job Description
Specialist
As a Specialist at Apple, you will be responsible for delivering exceptional customer experiences. You will have a passion for Apple products and a desire to share that passion with others. You will be able to quickly learn new products and features, and you will be able to effectively communicate with customers in a variety of settings.
Key Qualifications
• You have agility to learn new products and features with an interest in technology, particularly Apple products.
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
• Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
• Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.
Additional Requirements
• You’re passionate about Apple and eager to share that passion with others.
• You’re willing to learn and embrace Apple’s unique style of service.
• You have strong people skills — you’re approachable, a good listener and empathetic.
• You’re fluent in the local language.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
Benefits
Apple offers a comprehensive benefits package that includes:
• Health and wellness resources
• Time-away programs
• Stock grants
• Employee stock purchase plan
• Matching charitable contributions
• Tuition reimbursement
• Special employee pricing on Apple products
Note: Apple benefits programmes vary by country and are subject to eligibility requirements.
