Specialist
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Job Description
Company: Apple
About the company: The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.
Job description:
• Discover customers’ needs and follow through with enlightening solutions.
• Be the first person customers meet when they enter the store and guide them by advising, selling, and even setting up their new products.
• Perform other roles within the store such as maintaining visual merchandising or assisting team members.
• Stay on top of news about products and initiatives and apply your learning in customer interactions.
• Represent Apple and get satisfaction from helping customers develop lifelong relationships with Apple.
Additional requirements:
• You’re passionate about Apple and eager to share that passion with others.
• You’re willing to learn and embrace Apple’s unique style of service.
• You have strong people skills — you’re approachable, a good listener, and empathetic.
• Your work hours will be based on your availability and business needs and may vary week to week.
