Software Instructor
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Job Description
About the Company
Spektrix is a growing company focused on the arts and technology. Their mission is to help arts organizations be more successful through cloud-based software and customer support. They work with over 700 arts organizations in North America and the UK. The company has over 250 employees based in New York, London, and Manchester.
Job Description
• Role: Software Instructor
• Department: Client Services
• Team: Global User Education & Resources
• Location: Remote in specific areas of the US and Canada:
• US: Colorado, Idaho, Montana, Nebraska (West Half), Utah, Wyoming, North Dakota (Westernmost Part), and Texas (Westernmost Part), Nevada, Oregon.
• Canada: Alberta, British Columbia.
• Hours: Full-time, 37.5 hours per week
• Expected Start Date: ASAP
• Salary Range:
• US based team members: $65,000 – $75,000USD
• Canadian-based team members: $70,000 – $80,000CAD
• Reporting to: Head of User Education & Resources
Responsibilities:
• Facilitate engaging and hands-on virtual software classes.
• Drive user knowledge retention.
• Maintain, optimize, and expand instructor-led content.
• Observe and give feedback to other instructors.
• Deliver Spektrix instructor-led modules on a set schedule and ad hoc as needed.
• Manage time and projects around scheduled classes.
• Explore and experiment with new learning tools and trends.
• Support the Instructional design team to create, maintain, and improve content.
• Collaborate with subject matter experts.
• Advocate for the use of self-serve and instructor-led education offerings.
• Occasional travel to London/Manchester (UK) and/or New York (US).
• Regular afternoon classes starting at 5pm (Pacific Time) for US (West Coast) Software Instructors
Key Requirements:
• Excellent presentation skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and deadlines.
• Proven ability to work independently and in a remote environment.
• Solutions-oriented mindset and expert troubleshooting skills.
• Experience educating adults on technology solutions, both online and in-person.
• Ability to distill complex ideas verbally, visually, and in writing.
• Strong PPT or Google Slides skills.
• Ability to present using Zoom or similar.
• Instructional Design experience.
