Software Engineering Intern – Go To Market (GTM) Technology
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Job Description
About Dropbox:
Dropbox is a company focused on designing a more enlightened way of working. They strive to create a work environment and tools that meet people’s actual needs, enabling them to focus on what matters most. With nearly 3,000 employees globally and over 700 million users, Dropbox has achieved a billion-dollar revenue run rate faster than any other SaaS company. Their mission is to make a fulfilling and seamless work life a reality. The company emphasizes a supportive and inclusive culture, fostering a sense of community among its employees.
Job Description: Software Engineering Intern – Go To Market (GTM) Technology
Dropbox’s GTM Technology team is seeking a Software Engineering Intern to contribute to building exceptional customer support experiences. This internship offers a full-stack project focusing on enhancing customer support and self-service capabilities.
Key Responsibilities:
• Enhancing the Customer Experience team’s ability to understand and resolve user issues.
• Improving user interaction with Dropbox’s support website.
• Integrating support ticketing with internal systems for seamless operations.
• Promoting secure and scalable internal development practices.
• Developing tools to empower users to independently diagnose and resolve problems.
Requirements:
• Currently pursuing a BS in Computer Science or a related technical field (e.g., physics, mathematics), or equivalent experience, graduating in Winter 2025 or Spring 2026.
• Experience writing or shipping software (Python and/or JavaScript) through coursework, personal projects, internships, coding competitions, or research.
• A passion for learning, problem-solving, and challenging the status quo.
The internship is a 12-week program with two start dates: May 27th – August 15th, and June 24th – September 12th. The role includes mentorship, ownership of a high-impact project, regular feedback, and networking opportunities within the company. The internship aims to provide a robust learning experience, applying coursework and developing practical skills within the GTM Engineering team.
