Social Work Intern
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Job Description
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Job Description, Detailed
Job Title: Social Work Intern
General Statement of Role:
The Social Work Intern performs professional-level casework under general supervision. The primary responsibility involves completing assessments to determine an individual’s eligibility for the Senior Nutrition Program.
Key Responsibilities and Workflow:
• Referral Management: Receives referrals via phone, email, or voicemail.
• Database Entry: Documents referrals in the ServTracker database.
• Client Contact: Calls potential participants to conduct phone interviews or home visits.
• Service Continuity: Completes timely reassessments to prevent gaps in services for participants.
• Client Monitoring (Monthly Contact): May make monthly phone contact with meal recipients to confirm meal receipt and evaluate any changes in the participant’s health or living conditions.
• Problem Solving: Analyzes situations and determines appropriate courses of action promptly, often under stressful conditions.
• Role Flexibility: May combine investigative and treatment roles or have separate functions depending on the size and organizational structure of the Department of Human Services.
Education Requirement (General):
• Requires current enrollment in a bachelor’s degree program.
Compensation:
• This is an unpaid internship.
Essential Functions (Specific Duties):
• Assessments: Performs in-home and telephone assessments of Senior Nutrition Program (SNP) participants as required by state and program policy.
• Resource Navigation: Maintains knowledge of governmental and private organizations and community resources to refer clients for financial, psychological, emergency care, emotional, or other needs.
• Professional Knowledge: Stays abreast of social work theory, techniques, and practices, including individual and group behavior, social problems, the aging process, medical and mental illness, family dynamics, coping behavior, crisis intervention, and treatment of various medical and mental diseases and social issues.
• High-Risk Client Communication: Routinely talks with clients identified through a screening process as high risk on the phone.
• Client Inquiries: Answers phone calls from clients and/or their family members regarding inquiries on meal service and/or available resources.
• Documentation: Documents direct client interactions, services development, and referrals in accordance with agency requirements. Maintains case data and documentation through various computer programs.
• Stress Management: Performs under occasional stress and may be confronted with persons acting under stress.
• Compliance: Follows all set guidelines, including state and federal laws, program rules, directives, policies and regulations, professional ethics, and quality assurance standards.
• Team Collaboration: Serves as an inter/multi-disciplinary team member.
• Meal Delivery: Delivers meals to homebound participants as needed.
• Other Duties: Performs other related duties as assigned.
Qualifications:
Education and Experience:
• Requires current attendance in a Bachelor of Social Work program with an accredited university; OR
• A four-year degree in a human services field.
Licenses or Certifications:
• Valid Driver’s License with a safe driving history.
