Shift Manager – Shift Operations

Job Description

GENERAL MANAGER | Buffalo Wild Wings – Fralich, Inc.

The Tone:
This is a full-time General Manager role at Buffalo Wild Wings – Fralich, Inc. The exact location is not specified in the listing. Fralich, Inc. operates a restaurant location providing a specific dining experience focused on wings, beer, and sports. This leadership position is vital for ensuring the daily operational success, financial performance, and effective team leadership within the restaurant.

The TL;DR
• Role: Full Time
• Location: In-person, Not specified in listing

• Mission: This person is responsible for the comprehensive operational management and financial health of the restaurant, achieved through diligent shift supervision and strategic cost control.

What You’ll Actually Do
• Shift Oversight: Administer and supervise all aspects of daily shifts to ensure seamless operations and an optimal guest experience.
• Sales and Profit Generation: Implement strategies and manage day-to-day activities to achieve established sales targets and maximize profitability for the location.
• Hourly Labor Management: Accurately forecast, schedule, and manage hourly labor resources to maintain efficient staffing levels while adhering to budget constraints.
• Cost of Sales Control: Actively monitor, analyze, and manage all variables contributing to the cost of sales, including inventory, purchasing, and waste.
• Performance Target Achievement: Direct and motivate the team to consistently meet or exceed the predefined and legitimate targets for cost of sales performance.

The Must-Haves
• Background: Managerial experience within a restaurant or food service operational environment.
• Experience: Proven capability in managing daily operations and financial metrics, specifically sales, profit, and cost control.
• Skills:
• Operational Leadership
• Financial Performance Management
• Cost Control and Analysis
• Team Direction and Supervision