Senior Manager, Apparel Global Supply Planning

Job Description

Senior Manager, Apparel Global Supply Planning | New Balance

The Tone:
This is a full-time role at New Balance, located in Lawrence, MA with a hybrid work schedule. Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change, innovating fearlessly and challenging conventions. This Senior Manager role is crucial for leading a team that manages apparel supply planning, ensuring strong customer service and optimal factory loading to support the company’s commitment to quality and delivery.

The TL;DR
• Role: Full Time
• Type: Hybrid – Lawrence, MA
• Pay: $122100–$192900 yearly
• Team: Apparel, Accessories, and Equipment (AAE) Supply Planning
• Mission: Lead a team of apparel supply planners to achieve strong customer service balanced with optimal factory loading.
• Tech Stack: Microsoft Excel, Microsoft Dynamics 365, SAP, Oracle, XPC

What You’ll Actually Do
• Team Leadership: Lead the Apparel, Accessories, and Equipment (AAE) Supply Planning team, fostering a high-performance culture focused on achieving business objectives, exceeding key performance indicators (KPIs), and developing talent.
• Capacity Management: Own and continuously improve the factory capacity planning process to support delivery performance, cost objectives, profitability goals, competitive positioning, and long-term strategic growth.
• Partnership & Alignment: Partner closely with factory leadership to drive achievement of shared delivery and service KPIs, ensuring alignment between demand, capacity, and execution.
• Performance Accountability: Accountable for customer on-time delivery performance and optimizing factory loading across the AAE business, overseeing execution of planning tools like monthly RCCP, Early Buy, and Shortened Lead time programs.
• Strategic Communication: Represent supply planning in the corporate S&OP process and Strategic Business Review meetings, overseeing the communication and escalation process for significant production, sourcing, or delivery disruptions.

The Must-Haves
• Background: Bachelor’s degree in business, Supply Chain Management, Operations, or a related field, for a Senior Manager career level.
• Experience: 8+ years of supply chain, planning, inventory management, or operations experience, including 6+ years of people leadership experience.
• Skills: Strong leadership abilities to maintain team performance and morale while navigating complex business challenges; strong analytical and decision-making skills focused on customer experience and business results; advanced proficiency in Microsoft Excel and experience with ERP and purchase order management systems.
• Bonus: APICS CPIM certification preferred.