Senior IT Business Analyst – Oracle CPQ

Job Description

Senior Business Analyst- Oracle CPQ | Motorola Solutions

The Tone:
This is a full-time role at Motorola Solutions, located in Chicago, IL (hybrid). Motorola Solutions builds and connects technologies to help protect people, property, and places. This role is crucial for optimizing the Oracle CPQ platform, ensuring a seamless “Configure-Price-Quote” experience for sales teams. The work helps foster collaboration vital for safer communities, schools, hospitals, businesses, and ultimately, nations.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid, Chicago, IL, USA
• Pay: $140000–$150000 yearly
• Team: Oracle CPQ
• Mission: Bridge the gap between business objectives and technical execution to ensure a seamless “Configure-Price-Quote” experience for the sales organization.
• Tech Stack: Oracle CPQ Cloud, Jira

What You’ll Actually Do
• Business Process Analysis: Map “As-Is” and “To-Be” processes to identify gaps in seller experience and design optimized end-to-end workflows.
• Requirements Management: Lead discovery sessions with stakeholders to gather, analyze, and document functional requirements, user stories, and technical specifications.
• System Configuration & Design: Support defining workflows for product configuration, pricing rules, guided selling, and approval processes within the Oracle CPQ Cloud environment.
• Cross-Functional Liaison: Serve as a key point of contact between Sales and IT to ensure technical solutions meet business KPIs.
• Testing & Quality Assurance: Lead User Acceptance Testing (UAT), develop comprehensive test plans, and ensure delivered solutions meet all functional and performance requirements.

The Must-Haves
• Background: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, with a focus on IT professional work and business analysis.
• Experience: 8+ years of IT professional work experience, 5+ years of Business Analysis experience, and at least 3 years focused specifically on Oracle CPQ or a similar technology.
• Skills: Proven ability to translate complex technical concepts into clear business language, experience using data and user feedback for platform optimization, and proficiency with Agile/Scrum methodologies.
• Bonus: Oracle CPQ Cloud Certified Professional