Seasonal Entry Level Tax Preparer

Job Description

Seasonal Entry Level Tax Preparer

Your Purpose at Jackson Hewitt

At Jackson Hewitt, we provide an invaluable service by guiding our clients through the complex tax codes, rules, and processes. We do this with integrity, quality, and consistency, offering a level of support that most taxpayers don’t receive from DIY or other assisted providers. We take immense pride in our mission: “Working Hard for the Hardest Working Americans.” This mission fuels our passion for what we do and how we help our clients.

Doing taxes is much more than just filling out forms; for most Americans, their tax return is the biggest single financial event of the year, often an emotional experience. Your role is critical in easing their stress by providing expert customer service and tax knowledge.

Flexible Schedules Available

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Are You a Fit?

We encourage applications from a diverse range of candidates, including those who are:

• Looking to learn a new career and break into the tax industry.
• Someone who has gaps in their work history or is looking to boost their skills and resume.
• Someone who has been out of the workforce over the last year while at home with family.
• New to the workforce or with limited experience/education, but a willingness to learn.
• Retired and want to continue to make an impact.
• Someone without a college diploma? No problem!
• A Veteran or military personnel transitioning from the service.
• Part of a military family that moves often with deployments.
• A recent college graduate or current college student.
• A stay-at-home parent who needs a flexible work schedule.
• A gig worker or looking to add a second income.
• Bilingual? Bilingual candidates are highly encouraged to apply!

What You’ll Do Here (Key Responsibilities)

As a Seasonal Entry Level Tax Preparer, you will be responsible for providing comprehensive tax services, including guidance, explanation, preparation, and completion of accurate tax-related forms for clients. This includes multiyear, multistate, and year-end tax forms, along with providing IRS audit support. You will also handle E-filing and provide printed copies for client review and signing.

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies and in compliance with legislation and regulations.
• Collect and process clients’ payments while ensuring timely deposits.
• Engage in marketing and business generation efforts.
• Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills You’ll Bring For Success

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor’s degree in Accounting or a related field a plus!
• PTIN Certification: Yes (This is a requirement)

Compensation

$13.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation, constantly seeking to improve our financial products, promotions, and partnerships so clients get more. We believe taxes are fun (really!) and are proud to offer free tax training as well as continuing education for tax preparers across the country. With locations nationwide, including at your local Walmart, you’ll find flexible scheduling and various rewards.

PTIN Certification: Yes

Important Disclaimer Regarding Franchise Operations

By submitting your application, you acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not by Jackson Hewitt or its affiliates. Franchisees are independent employers and separate companies from Jackson Hewitt Inc., and they set their own employment policies and practices. Franchisees are the exclusive employer of their employees and are solely responsible for all employment-related matters and decisions in their locations, including hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee.

By applying for a job at a franchise-operated location, you understand that the information you provide will be forwarded to the specific franchisee for their evaluation. Jackson Hewitt will not receive a copy of your employment application and will have no involvement in any employment decisions regarding you, including whether you receive an interview or are hired. You understand that you need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out you submit in a franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.