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Job Description
Seasonal Entry Level Tax Preparer | Jackson Hewitt
The Tone:
This is an early career at Jackson Hewitt, located in in-person locations across the country. Jackson Hewitt guides clients through the complexities of tax codes and processes, offering a level of service beyond DIY options. This role is critical to the company’s mission of “Working Hard for the Hardest Working Americans,” easing client stress by providing expert customer service and tax knowledge with integrity, quality, and consistency.
The TL;DR
• Role: Early Career
• Type: Seasonal, Full-time or Part-time
• Location: In-person
• Pay: $15 hourly
• Mission: Provide expert customer service and tax knowledge to ease the burden of tax preparation for clients, aligning with the mission ‘Working Hard for the Hardest Working Americans’.
What You’ll Actually Do
• Client Interviews: Conduct face-to-face tax interviews with clients to gather necessary information.
• Tax Preparation: Prepare complete and accurate tax returns, including multiyear, multistate, and year-end tax forms.
• Client Support: Provide clients with IRS audit support, answer tax-related questions, and offer future tax planning advice.
• Business Development: Generate business growth, increase client retention, and offer additional Jackson Hewitt products and services.
• Compliance & Filing: Process client payments, secure necessary signatures, and e-file completed forms to the IRS and state agencies in a timely manner.
The Must-Haves
• Background: PTIN Certification is required. This early career role is open to individuals new to the tax industry, those with gaps in work history, or those without a college diploma, demonstrating a willingness to learn.
• Experience: Sales and/or marketing experience is beneficial. Experience in accounting, finance, retail, bookkeeping, or tax is preferred.
• Skills: Excellent communication and interpersonal skills, a passion for providing extraordinary customer service, and basic knowledge of computer functions and math.
• Bonus: A Bachelor’s degree in Accounting or a related field is a plus. Bilingual candidates are highly encouraged to apply.