Salesforce Operations Intern

Job Description

About Company

The Solar Energy Industries Association (SEIA) is the national trade association for the U.S. solar and storage industry. It represents over 1,200 member companies and 263,000 American workers. SEIA’s core mission is to lead the transformation to a clean energy economy, aiming for solar to generate 30% of U.S. electricity by 2030.

SEIA achieves its goals by:
• Advocating for pro-solar policies at both state and federal levels.
• Developing and publishing cutting-edge market research.
• Hosting educational events and webinars.
• Serving as the primary voice for the solar and storage industry.

SEIA emphasizes a culture of passionate, forward-thinking leaders who believe their work makes a difference. The association values diversity, fosters an inclusive and lively company culture, and celebrates team success. SEIA has received multiple accolades for its work and culture, including being named a Washington Post Top Workplace in 2023 and 2024, and a Best Nonprofit to Work For by the Nonprofit Times. The company is an EEO employer, prohibiting discrimination based on various protected characteristics, and is an EVERIFY employer.

Job Description

This is an internship position supporting the Salesforce Operations team at SEIA. The primary objective of the intern is to assist with data clean-up, report updates, and various administrative tasks within Salesforce. The role offers the opportunity to gain practical experience with CRM systems, data management, and the operational support required for a sales organization. The focus will be on enhancing data accuracy, optimizing reports, and streamlining processes to boost the sales team’s efficiency.

Key Responsibilities include:
• Assisting in data clean-up and ensuring high data accuracy within Salesforce.
• Providing administrative support to the sales team, which involves updating records, managing workflows, and maintaining user accounts.
• Supporting with lead assignments within Salesforce.
• Contributing to efforts to streamline processes to minimize manual tasks for the sales team.
• Performing data entry and record updates.
• Offering general administrative support, such as scheduling meetings, preparing materials, and coordinating team activities.

Requirements for the role are:
• A strong attention to detail and a genuine willingness to learn.
• Excellent organizational skills with the capability to prioritize multiple tasks effectively.
• Flexibility and adaptability to handle evolving tasks and priorities.
• Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with Salesforce or other CRM systems is preferred but not mandatory.
• Strong communication skills, both written and verbal.
• The ability to work both independently and collaboratively as part of a team.
• An eagerness to take on administrative tasks and provide team support.
• A proactive attitude and enthusiasm for process improvement.
• All academic majors are encouraged to apply.

Compensation and Working Conditions:
• This internship pays $18 per hour.
• The internship duration is from September 29th through December 12th.
• The position requires 15-20 hours per week.
• The internship is based in SEIA’s Washington, DC office.
• Interns are required to be in the office on designated team days (2-3 days a week) and specifically for cohort touch base meetings.