Sales Professional

Job Description

Sales Professional – Fred Meyer Jewelers

Fred Meyer Jewelers sales professionals are integral to creating an ideal customer experience. We seek individuals who are welcoming, friendly, understanding, caring, dynamic, driven, and creative, and who genuinely believe their daily efforts contribute to achieving a truly exceptional experience for every customer.

In this role, you will achieve personal sales targets by transforming our customers’ meaningful life moments into celebrations worth remembering. This is accomplished by offering a fine jewelry experience that is consistently approachable, special, and lasting. Our sales professionals engage customers in a way that cultivates desire for our products, making them relevant, exciting, and accessible to as many people as possible every day.

We are committed to your success, providing comprehensive training on sales techniques, product knowledge, and essential skills to help you create a refreshing and uplifting shopping experience. All sales professionals are expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Desired Previous Job Experience

• Sales experience
• Retail experience
• Jewelry experience

Minimum Position Qualifications/Education

• High school diploma or general education degree (GED)
• Commitment to excellence and a desire to grow
• Ability to provide a refreshing shopping experience
• Goal-oriented, sales-driven, and a passion to succeed
• Minimum 18 years of age
• Ability to pass a drug test
• Maintain confidentiality
• Accuracy and attention to detail

Essential Job Functions

As a Fred Meyer Jewelers Sales Professional, you will:

• Customer Service & Sales Excellence:
  • Model “Customer 1st” behavior and encourage other associates to deliver excellent customer service.
  • Achieve personal sales targets, including key performance indicators like credit applications and protection plan attachment rates.
  • Actively promote Diamond Parties and special events to every customer.
  • Foster life-long emotional connections with customers through effective clienteling.
  • Provide in-depth product knowledge, features, and benefits for all merchandise presented.
  • Advise customers on the quality, cuts, and value of jewelry and gems, assisting in the selection of mountings and settings.
• Operational & Team Support:
  • Collaborate with teammates towards achieving store goals, creating a positive working atmosphere, and supporting each other to enhance team performance.
  • Attend all required monthly meetings.
  • Operate the point of sale (POS) system, process payments, and obtain credit authorizations.
  • Inspect and clean customers’ jewelry with precision and care.
  • Provide accurate estimates for jewelry and watch repairs.
  • Perform watch battery replacements and watch band adjustments.
  • Follow all receiving and processing procedures meticulously.
  • Display merchandise and promotional materials in strict accordance with corporate merchandising plans.
  • Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
  • Perform basic housekeeping duties, such as vacuuming carpets, cleaning display surfaces, cleaning merchandise, and washing windows.
  • Maintain the safety and security of the location by adhering to all Loss Prevention and Security policies and procedures.
  • Participate actively in the inventory process and complete case counts.
• Work Environment & Flexibility:
  • Maintain flexibility to work any shift, including weekends, holidays, and overtime, as business needs dictate.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.