Route Operations Specialist

Job Description

Route Operations Specialist | Boar’s Head Brand

The Tone:
This is a full-time role at Delicatessen Services Co., LLC, located in Elizabethtown, KY. As a local purveyor for Boar’s Head Brand, the company delivers premium deli products. This role ensures the efficient management of office operations, compliance, and warehouse activities for the route, directly supporting the local leadership team and maintaining brand standards.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Elizabethtown, KY

• Team: Member of the Local Purveyor’s leadership team; reports to the Local Purveyor.
• Mission: Manages back office functions, compliance, and warehouse operations to support the route’s leadership and maintain brand standards.
• Tech Stack: Microsoft Office Suite, Excel, QuickBooks

What You’ll Actually Do
• Event Management: Manage the Selling Event schedule to ensure compliance and supervise the Brand Concierge and Premium Advantage team, including training, scheduling, and creating Go-Spot-Check missions.
• Financial & Administrative Support: Support the Local Purveyor with collections and payment processing, make customer calls as requested, and manage personnel matters such as DOT forms and new hire paperwork for the route.
• Warehouse Leadership: Lead and supervise the activities of warehouse and delivery employees, ensuring proper execution of delivery receiving, product rotation, order fulfillment, and compliance with federal, state, local, and company health and safety regulations, including FSMA recordkeeping.
• Inventory Management: Oversee inventory control processes including conducting weekly physical counts, placing weekly orders, confirming inventory movement, adjusting levels to reduce shrink, and researching/authorizing credit memos and product destruction.
• Talent Acquisition Support: Assist the Local Purveyor with identifying qualified candidates for openings within the route.

The Must-Haves
• Background: High school diploma or equivalent, including basic math and reasoning.
• Experience: 3+ years of experience working in an office environment.
• Skills: Proficient in Microsoft Office Suite (including Excel); Proficient in QuickBooks; Ability to speak, read, and write the English language.
• Bonus: A/P or A/R experience.