Rooms Department – Utility Player (Internship)
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Job Description
About the Company: The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa is a historic, four-season resort located in the Allegheny Mountains of Virginia. Since 1766, they have offered Southern hospitality, superb restaurant dining experiences, championship golf, a spa, winter sports, and other activities. They pride themselves on a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment.
Job Description: Rooms Department – Utility Player (Internship)
This is a hands-on training opportunity to learn various aspects of the hotel business within the Rooms Department at The Omni Homestead Resort & Spa. The position is a “utility player” who will rotate throughout different roles within the department based on business needs. College Seniors in the Omni Care Internship program are eligible to be in the Leader in Development program at the end of the internship based upon performance. Onsite housing and meal plans are available.
Responsibilities:
• Flexible in working various entry-level service positions within the property.
• Position may rotate between front office, housekeeping, food and beverage outlets/events, and/or pool/recreation. Additional departments/roles may be added based on business needs.
• Attend to and anticipate guest’s needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Attend Omni Care Internship training and enrichment seminars (“live” sessions for summer internship only).
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations Leader.
Qualifications:
• Strong communication skills – both written and verbal required
• Strong customer service skills and attention to detail
• General knowledge of Microsoft Word, Excel, and PowerPoint
• Previous experience in a customer service position preferred
• Willingness to learn and take on different projects
• Ability to adapt to changing environments
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.
• Ability to work 50 hours per week
