Rooms Department Internship
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Job Description
About The Omni Homestead Resort & Spa:
The Omni Homestead Resort & Spa is a historic four-season resort located in the Allegheny Mountains of Virginia, known for providing exceptional Southern hospitality since 1766. It features fine dining, championship golf, a spa, winter sports, and various activities for families and corporate events. The company prides itself on a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment.
Job Description:
This is a hands-on training opportunity for someone to learn various aspects of the hotel business, specifically within the Rooms Department at The Omni Homestead Resort. The position is designed for a “utility player” who will rotate throughout the department and various entry-level service positions based on business needs. The opportunity may include Front Office, Housekeeping, Food and Beverage, and/or Pool/Recreation. College Seniors in the Omni Care Internship program are eligible to be in our Leader in Development program at the end of the internship based upon performance. Onsite housing and meal plans are available.
Responsibilities:
• Flexible in working various entry-level service positions within the property.
• Position may rotate between front office, housekeeping, food and beverage outlets/events, and/or pool/recreation. Additional departments/roles may be added based on business needs.
• Attend to and anticipate guests’ needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Attend Omni Care Internship training and enrichment seminars (“live” sessions for summer internship only).
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations Leader.
Qualifications:
• Strong communication skills (written and verbal).
• Strong customer service skills and attention to detail.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Previous experience in a customer service position preferred.
• Willingness to learn and take on different projects.
• Ability to adapt to changing environments.
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.
• Ability to work 50 hours per week.
