Revenue Operations – Healthcare Vertical

Job Description

Revenue Operations Director | Workday

The Tone:
This is a full-time role at Workday, located in the USA (California Home Office or other US locations). Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, actively shaping the future of work. This role is crucial for enabling scalable, predictable growth by connecting strategy to execution across the full customer lifecycle. Our culture is rooted in integrity, empathy, and shared enthusiasm, fostering an environment where big challenges are tackled with bold ideas and genuine care.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote, USA
• Pay: $165800–$248800 yearly
• Team: Revenue Operations organization, leading a high-performing team of operations professionals.
• Mission: Own and improve the operating cadence for key revenue processes, drive strategic operational initiatives, and strengthen alignment across go-to-market functions to ensure scalable, predictable growth for Workday’s Healthcare vertical.
• Tech Stack: CRM, reporting and analytics platforms, go-to-market technology ecosystems

What You’ll Actually Do
• Operations Strategy: Partner with revenue leaders to design and execute the operations strategy, roadmap, and annual operating plan in alignment with company growth priorities.
• Process Leadership: Establish and continuously improve operating rhythms for planning, forecasting, pipeline inspection, business reviews, and executive decision-making.
• Cross-functional Alignment: Drive alignment across the end-to-end customer lifecycle by partnering with Sales, Marketing, Solution Consulting, Value Management, Customer Success, and Finance leaders.
• Performance Insights: Define the metrics, dashboards, and analytical frameworks that provide leaders with timely, actionable insight into revenue health, conversion, capacity, productivity, and forecast risk.
• Growth Initiatives: Lead initiatives to improve demand generation, forecast accuracy, pipeline quality, sales productivity, territory coverage, and customer retention and expansion.

The Must-Haves
• Background: Bachelor’s degree or equivalent practical experience in Revenue Operations, Sales Operations, Go-to-Market Strategy, Business Operations, Finance, or a related field.
• Experience: 12+ years of experience in Revenue Operations, Sales Operations, Go-to-Market Strategy, Business Operations, Finance, or a related field. Experience leading complex, cross-functional operations in a high-growth SaaS or enterprise technology environment. Demonstrated experience with market sizing, annual planning, forecasting, pipeline management, sales performance measurement, and executive business reviews.
• Skills: Excellent executive communication skills (concise written narratives, compelling presentations), strong analytical and financial acumen, ability to influence senior leaders and drive decisions in ambiguous environments, proven ability to balance strategic thinking with operational rigor and hands-on execution.
• Bonus: Advanced degree preferred.