Rental Management Trainee

Job Description

Rental Management Trainee | Ryder System, Inc.

The Tone:
This is a full-time Rental Management Trainee program at Ryder System, Inc., located in Phoenix, Arizona. Ryder is an industry leader in transportation and logistics, operating since 1933, and recognized as one of Fortune Magazine’s “World’s Most Admired Companies” for 10 consecutive years. The company prides itself on a culture built on integrity and family, empowering employees to develop their careers and grow from within. This essential role is designed to provide comprehensive exposure to the business unit, equipping individuals with proven industry knowledge, skills, and resources to foster relationship-building. As part of this 18-24 month program, you will carve out your own career path, prepare for future sales, operations, or management positions within the organization, and contribute to Ryder’s commitment to safety and innovation.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: In-person, Phoenix, AZ
• Pay: $55000 yearly
• Team: Works under the guidance of location and regional management.
• Mission: Acquire industry knowledge and skills to drive sales, manage operations, and develop customer relationships within the rental business unit.
• Tech Stack: Company’s marketing database, intermediate computer literacy

What You’ll Actually Do
• Sales & Outreach: Execute the sales process by handling inbound calls and performing outbound solicitation to prospective and existing clients.
• Data Integrity: Ensure the company’s marketing database remains current and accurate through diligent data management.
• Revenue Growth: Generate new leads for rental, lease, and used vehicle sales to contribute to business expansion.
• Fleet Management: Oversee all rental asset processes, ensuring vehicles meet preventative maintenance schedules and cleanliness standards.
• Client Relationship Management: Address and resolve customer concerns, issues, and disputes to foster strong ongoing relationships and expand the existing customer base.

The Must-Haves
• Background: Bachelor’s degree in business administration or a similar related field. This is an entry-level trainee position designed for career development.
• Experience: Ability to relocate within the region or US at the conclusion of the training program.
• Skills: Strong verbal and written communication, coupled with excellent interpersonal skills for building professional relationships across all organizational levels and with customers. Detail-orientation with strong follow-up practices, capable of managing multiple projects and activities simultaneously. A high degree of common sense, aptitude for quick learning, and the ability to work independently and collaboratively within a team.
• Bonus: One year or more of customer service experience that includes issue resolution.