Relationship Banking Project Assistant

Job Description

About the Company
Based on the provided information, the company appears to be a financial institution, likely a bank, that operates with distinct internal divisions referred to as “Market 16” and “Market 24.” The role is situated within the “Relationship Banking department,” suggesting a focus on client relationships and financial services, particularly concerning Individual Retirement Accounts (IRAs) and Health Savings Accounts (HSAs).

Job Description: Relationship Banking Project Assistant (IRA/HSA Focus)

This position serves as a Project Assistant within the Relationship Banking department, with a primary focus on Individual Retirement Accounts (IRAs) and Health Savings Accounts (HSAs) for customers within Market 16 and Market 24.

1. Position Purpose
The core purpose of this role is to assist the HSA/IRA Specialist and gain comprehensive knowledge of the Relationship Banking department. This learning is achieved by actively participating in and managing various IRA and HSA-related projects specifically tailored for clients in Market 16 and Market 24. It’s an opportunity to develop specialized banking knowledge and practical skills.

2. Duties, Scope, Responsibilities & Authority
The individual in this role will be responsible for a range of projects centered around IRA and HSA customer accounts within the designated markets. This involves a close working relationship with the HSA/IRA Specialist, contributing to critical financial operations and customer service initiatives. Key responsibilities include:
• IRA Required Minimum Distribution (RMD): Assisting with projects related to the calculation, notification, and processing of IRA Required Minimum Distributions, ensuring compliance and timely execution.
• Electronic File Conversion: Working on initiatives to convert existing IRA contracts into electronic files, integrating them into the Central Archive system for improved efficiency and accessibility.
• IRA Exception Report Assistance: Providing support in reviewing and addressing issues identified within IRA exception reports, which may involve researching discrepancies or coordinating corrective actions.
• HSA Benefit Meetings Coordination: Assisting with the coordination and organization of HSA benefit meetings, which could involve scheduling, preparing materials, or handling logistics to ensure successful client engagement.
• Compliance Adherence: Maintaining strict compliance with all applicable banking regulations, including the vital Bank Secrecy Act (BSA) and adhering to all information security initiatives to protect sensitive customer data and financial integrity.

3. Experience, Education, And Skills
This role is ideal for an individual looking to develop and expand their professional skill set across several critical areas:
• Technical Skills: Gaining proficiency in banking-specific software and processes related to IRAs and HSAs.
• Communication Skills: Enhancing both written and verbal communication abilities through interaction with colleagues and potentially customers.
• Time Management Skills: Learning to prioritize tasks and manage project timelines effectively to meet deadlines.
• Attention to Detail & Accuracy: A paramount requirement is meticulous attention to detail and a high level of accuracy in all reports, documentation, and data entry related to sensitive financial accounts.
• Analytical Skills: Strong analytical capabilities are necessary to assist with reports, identify discrepancies, and contribute to problem-solving.
• Basic Clerical Skills: Proficiency in fundamental office software and equipment is required, including:
• Microsoft Word
• Microsoft Excel
• Operating a printer, fax machine, and copy machine
• Customer Service Skills: Excellent customer service skills are essential, indicating a need for a professional, helpful, and empathetic approach when interacting with internal teams and potentially external clients.