Recreation Attendant

Job Description

About the Company:

The City of Kirkland Parks and Community Services Department provides recreational programs, activities, and facilities to the Kirkland community.

Job Description:

The Kirkland Parks and Community Services Department is seeking Recreation Attendant staff for the North Kirkland Community Center, Peter Kirk Community Center and Heritage Hall. This is an ongoing, part-time position, expected to work up to 17 hours per week, mostly on weekends and evenings. The Recreation Attendant acts as the on-site City representative for recreation programs, activities, and rentals, providing outstanding customer service and operational support.

Key Responsibilities:

• Assist with and monitor programs, facilities, rentals, and events.
• Open, close, and secure facilities and equipment.
• Prepare and distribute paperwork and supplies to program and event locations.
• Transport, set up, and take down equipment for programs and events.
• Greet and assist participants, staff, and the public in person and over the phone.
• Prepare verbal and written reports for staff.
• Report safety concerns and customer feedback to staff.
• Perform miscellaneous clerical tasks.
• Perform minor maintenance and cleaning as needed.
• Perform basic functions using program registration software (e.g., enrolling participants, printing rosters, data entry).
• Provide outstanding customer service in all environments.
• Support emergency response efforts.

Essential Skills and Abilities:

• Good verbal, written, and telephone communication skills.
• Ability to interact courteously with the public.
• Ability to work independently and as part of a team.
• Good judgment in problem-solving and responding to customer needs.
• Proficiency in standard computer software (Microsoft Office Suite: Word, Excel, Outlook).

Minimum Qualifications:

• Education: No minimum education requirements.
• Experience: 6 months of customer service experience.
• Age: Must be at least 18 years of age.
• Must have or be able to obtain First Aid/CPR certificate within 90 days of hire.
• Physical Requirements: Must be able to lift and carry 50 pounds and use stairs.
• Driver’s License: May be required to possess a Washington State driver’s license, depending on area of assignment.