Real Estate Management Internship

Job Description

About Trinity Property Consultants

Since 1999, Trinity Property Consultants has been dedicated to shaping community environments and refining living spaces with a strong focus on resident satisfaction. Our three distinct brands—Social Student Spaces, ReNew Apartment Communities, and Arrive Luxury Communities—cater to every stage of life.

We are committed to providing exceptional service through unique resident programs like RENTsparency, Smart Apartment, Green Team, and Together. These initiatives ensure transparency, superior customer service, cutting-edge technology, and a caring approach are always at the forefront.

Our greatest asset is our team of key management professionals. We meticulously recruit experienced and talented associates within each local market. By offering state-of-the-art systems, comprehensive training, and clear advancement opportunities, we empower every team member to develop stronger management and customer service skills, ultimately exceeding the expectations of both our residents and investors.

From student housing to luxury living and everything in between, we strive to deliver a comfortable and pride-worthy living environment.

Our Internship Experience

Our Real Estate Management Internship is a comprehensive 10-week paid program designed to provide students with an immersive experience across all facets of Property Management. Interns will rotate through various departments at an assigned community, including:

• Leasing
• Assistant Manager roles
• Manager roles
• Maintenance
• Operations
• Corporate (for select locations)

Each intern will be mentored by a senior leader at Trinity Property Consultants, and many will have the valuable opportunity to work hands-on with our leadership team on assigned, real-world special projects.

Compensation: $17-19/hour

Job Summary

Under the direct supervision of an assigned intern Mentor, the intern will play a crucial role in helping our residents “find their way, find their home” through the Internship Program. This program enables participants to work side-by-side with our team of professionals to create a thriving and captivating living experience for renters nationwide.

Our dynamic portfolio is expanding rapidly as we provide investors with ethical investment opportunities, all while on our mission to improve communities through renovation projects. We are actively seeking interns with an entrepreneurial spirit and a can-do attitude to collaborate with our management teams across the nation. This is an unparalleled opportunity to advance your career knowledge in the ever-growing multifamily industry with an organization committed to excellent customer service and guided by strong values.

Key Responsibilities

Responsibilities include, but are not limited to:

• Practice sales techniques
• Marketing activities, both in-house and offsite, including developing marketing analysis reports
• Learn and effectively use industry-specific software programs
• Participate in property tours and site visits
• Learn maintenance management proficiencies and techniques, including processing maintenance requests
• Provide superior customer service to residents and prospects
• Complete comprehensive market surveys
• Learn and demonstrate proficiency in the entire leasing process
• Process accounts receivable accurately
• Provide clerical and phone support as needed
• Maintain digital and paper records with precision
• Maintain a community calendar of scheduled events and activities
• Complete pre-inspections to ensure rent readiness of units
• Assist with legal evictions processes in compliance with regulations
• Practice critical resolution decision-making skills and demonstrate the ability to effectively resolve resident complaints
• Review the financial move-out process
• Complete additional tasks or duties as assigned by community leadership

Qualifications

Skills

Essential skills include an excellent ability to address the needs of community members, prospects, and vendors. Other critical skills include but are not limited to:

• Excellent communication skills (verbal and written)
• Strong administrative and organizational skills
• Effective time management skills and the ability to prioritize wisely
• Exceptional customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing
• Ability to handle stress effectively and maintain composure
• Exhibit strong leadership skills
• Intermediate computer and internet knowledge, including experience with accounting, property management software programs, printers, telephones, fax machines, and photocopiers
• Intermediate knowledge of MS Word, Excel, and Outlook

Learning and Development

• Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program.

Education

• Enrolled in a 4-year accredited program; Real Estate, Hospitality, or Property Management preferred.
• Sophomore year completed by the start of the Internship, preferred.

Requirements

• 1-year of work experience and/or extra-curricular activity involvement, preferred.
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions.

Physical Demands

The intern will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The intern may occasionally be required to climb. The intern will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

Attendance & Travel

The internship may require availability to work some nights and weekends. Regular attendance and active participation at company functions and events may also be required.

Intern’s Professional Expectations

• Always maintain a professional demeanor.
• Demonstrate punctuality, perfect attendance, and a positive attitude.
• Be dependable, organized, and exercise good judgment.
• Display initiative and a strong ability to learn.
• Maintain a good working relationship with peers and colleagues.

To learn more about Trinity Property Consultants, take a look at our brochure, check us out on Youtube, or visit us at https://www.trinity-pm.com/internship-program