RCM Accounts Receivable Intern

Job Description

Intern – RCM Accounts Receivable Support | Labcorp

The Tone:
This is a full-time internship at Labcorp, located in Burlington, NC with a hybrid work schedule. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, and pharmaceutical companies make confident decisions and improve outcomes through unparalleled science, data, and technology. The company advances diagnostics, accelerates innovation, and addresses important health challenges by leveraging advanced technologies and intelligent digital solutions. This role offers an opportunity to do meaningful work, grow your career, and make a real impact on people’s health around the world by supporting strategic initiatives in Accounts Receivable and revenue cycle improvement efforts.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: Hybrid Burlington, NC
• Team: Accounts Receivable Support Team, part of the Finance Team
• Mission: Support Labcorp’s revenue cycle operations through initiatives focused on accounts receivable, billing processes, customer needs, and operational improvement.
• Tech Stack: Microsoft Excel

What You’ll Actually Do
• Support: Contribute to strategic initiatives focused on Accounts Receivable, billing processes, and overall revenue cycle improvement efforts.
• Analyze: Examine data and customer feedback to identify trends and opportunities for process improvements within revenue cycle operations.
• Evaluate: Support an RCM margin initiative specifically focused on eClaims Assist and its application in physician office billing processes.
• Partner: Collaborate with the Sales team to gather customer feedback and assess interest in and potential use of the eClaims Assist tool.
• Organize: Structure and analyze project data to support informed business decisions and identify opportunities for enhancing efficiency and customer experience.

The Must-Haves
• Background: Current enrollment in a Bachelor’s degree program, working towards a degree in Business, Healthcare, Information Technology, or a related field.
• Experience: No specific years required, with a preference for rising juniors and seniors, and a focus on hands-on data analysis and project support.
• Skills: Proficiency in Microsoft Excel and data analytics, strong project organization skills, critical-thinking and problem-solving abilities, and strong written and verbal communication skills.
• Bonus: Knowledge of artificial intelligence (AI) and its potential business applications, along with the ability to work effectively across teams, navigate ambiguity, and adapt as project needs evolve.