Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)
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Job Description
About Us
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC, a network of outpatient mental health clinics providing comprehensive, full-service mental health services in Florida through in-person and virtual telehealth visits. They offer Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services for adults, adolescents, and children aged five and above. Their team includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists.
About The Job
• Company: Harmony United Psychiatric Care
• Job Title: Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)
• Program Duration: 3 to 6 months (600 hours total)
• Schedule: Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day)
• Location: Tampa
About The Program
The Psychiatric Office Assistant Internship Program is a hands-on program designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. Upon successful completion, participants will receive a Certificate of Completion detailing hours served and skills learned.
• This is a voluntary, unpaid internship program. Participants will not receive financial compensation. There are no fees charged for this internship program.
Eligibility Criteria
• Individuals aged 18 or above
• Must be a High School graduate
• No prior healthcare or office experience required
• Able to commit a consistent schedule
• Must pass a basic screening (e.g. background check)
• Motivated to gain healthcare experience for career development
Program Schedule
• Week 1 – Orientation and HIPAA/confidentiality training
• Week 2 to 4 – Front desk observation and shadowing
• After week 4 – Supervised hands-on practice in Psychiatric Out-Patient office tasks
Key Responsibilities And Training Offered
Under supervision, participants will learn and perform:
• Professional phone etiquette and patient scheduling
• Electronic Health Record (EHR) basics using MEDENT
• Patient check-in/check-out procedures
• Managing patient flow and waiting area
• Professionalism, discretion, and confidentiality in healthcare
• Appointment scheduling and front desk duties including faxing, copying, and filing
• Basics of psychiatric services offered
• General medical terminology
• Introduction to insurance billing and coding
• HIPAA compliance and patient privacy
• Other responsibilities pertinent to the operation of the clinic.
Supervision and Support
• Assigned supervisor
• Weekly feedback and progress check-ins
• Real-time guidance and corrections
• Structured training checklist to track learning milestones
• Observation periods prior to independent work
Advantages Upon Successful Completion
• Certificate of completion detailing hours and skills acquired
• Reference letter for employment or further education
• Experience to include on professional resumes
Eligibility to Complete the Program
• To be eligible for completion of the program and receiving a Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship.
Drug-Free Policy
• Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy, including pre-joining drug screening and random drug testing. Violations will lead to disciplinary action, including termination of the internship. By applying, candidates acknowledge their understanding of these terms and willingness to abide by the drug policy.
