Project Manager – SaaS Product Deployment

Job Description

Software Project Manager | Motorola Solutions

The Tone:
This is a full-time role at Motorola Solutions, located remotely within the U.S. The company builds and connects technologies to protect people, property, and places, fostering collaboration for safer communities, schools, hospitals, businesses, and nations. This role is instrumental in identifying potential project breakdowns, implementing corrective changes, and proactively finding creative solutions to constraints to ensure successful, on-time project completion, thereby helping to build a safer future.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote – USA
• Pay: $90000–$120000 yearly
• Team: Community & Intelligence (Cloud Services) Software team
• Mission: Lead complex, cross-functional product deployment projects to ensure successful, on-time completion.
• Tech Stack: Monday.com, Salesforce, Zendesk

What You’ll Actually Do
• Lead project planning: Write, implement, and continuously measure project plans utilizing automated project management tools and processes.
• Drive on-time delivery: Build, maintain, and communicate comprehensive project launch plans, meticulously tracking deliverables, milestones, resource allocation, and dependencies.
• Manage risk and escalation: Proactively anticipate issues, explore contingency plans, and provide effective escalation management throughout all project phases.
• Oversee solution implementation: Be fully accountable for the successful implementation and professional hand-off of solutions to long-term Support and Success teams.
• Act as primary liaison: Serve as the central point of contact for customers, channel partners, subcontractors, and internal staff for all project-related matters.

The Must-Haves
• Background: Bachelor’s Degree, with expertise in project management specifically for SaaS solutions.
• Experience: At least 5 years of project management experience working with SaaS solutions, including demonstrated success navigating and leading agile projects within highly matrixed organizational structures.
• Skills: Excellent verbal, written, and presentation communication skills; ability to articulate the business and financial implications of project decisions; proficiency in developing project documentation and utilizing cloud-based document management systems; strong interpersonal and negotiation skills to influence stakeholders.
• Bonus: Master’s Degree; PMP, PMP-ACP, or equivalent agile certifications; experience with Public Safety communications systems and understanding of local public safety customers (police, fire, EMS); experience with Monday.com, Salesforce, or Zendesk.