Project Management Intern
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Job Description
About Tesla:
Tesla’s rapid growth necessitates streamlined processes and innovative systems to support its customers. The Service team focuses on providing the best possible owner and employee experience by developing processes, tools, systems, and policies that enable efficient operations without compromising customer satisfaction.
Job Description: Project Management Intern
This internship, running from approximately May 2025 to August 2025 (with potential extension into Fall 2025), requires a minimum 12-week, full-time, on-site commitment. It’s designed for currently enrolled students; recent graduates should apply for full-time positions. International students on CPT must verify their eligibility for 40-hour workweeks with their schools. The internship involves working closely with the Service Operations team to improve efficiency and productivity.
Key Responsibilities:
• Process Improvement Analysis: Conduct process reviews, data analysis, and stakeholder interviews to pinpoint areas needing improvement within service operations.
• Process Design & Implementation: Design and implement process improvements aimed at increasing efficiency, productivity, and customer satisfaction.
• Cross-Functional Collaboration: Collaborate with various teams (product, data analytics, field operations) to ensure alignment and successful implementation of changes.
• KPI Tracking & Reporting: Develop and maintain dashboards to monitor key performance indicators (KPIs) and measure the success of improvements.
• Field Operations Validation: Work with the field operations team to validate process changes and ensure their smooth adoption.
• Stakeholder Communication: Participate in stakeholder alignment reviews, providing updates on project progress and results.
• Data-Driven Optimization: Utilize data-driven insights to inform process improvements and optimize operational efficiency.
Required Skills & Qualities:
• Excellent communication and cross-functional relationship-building skills.
• Highly energetic personality with flexibility in handling critical tasks.
• Rigorous, detail-oriented, critical thinking, and performance-driven approach.
• Hardworking and willing to exceed expectations in dynamic and ambiguous environments.
• Strong problem-solving skills and proactive initiative.
• Ability to perform effectively under pressure and meet tight deadlines.
• Intermediate proficiency in MS Excel, with proficiency in Outlook, PowerPoint, and Word.
• Experience with JIRA, Confluence, and data analytics is preferred.
