Program Analyst / Program Specialist

Job Description

About the Job

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

• Job Code #: JC-509681
• Position #(s): 280-202-9218-946
• Working Title: Program Analyst / Program Specialist
• Classification:
  • DISABILITY INSURANCE SPECIALIST I
    • $4,570.00 – $5,725.00 A
    • $5,494.00 – $6,880.00 B

    New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

  • Shall Consider: DISABILITY INSURANCE SPECIALIST II
    • $6,031.00 – $7,547.00
• # of Positions: 1
• Work Location: Butte County
• Telework: Hybrid
• Job Type: 6 Month Limited Term – Full Time
• Work Shift: 8:00am – 5:00pm
• Work Week: Monday – Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS IS A LIMITED TERM POSITION WHICH MAY BE EXTENDED OR BECOME PERMANENT.

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Dis I: (Disability Insurance Specialist I)

Under close supervision of the Disability Insurance Field Office Manager or Field Operations Division Manager, the incumbent develops analytical skills; participates in policy and procedure formulation; gathers and analyzes data; consults with field and other departmental personnel in securing and disseminating necessary information; prepares reports and correspondence on technical Disability Insurance issues, problems and concerns; works on the development of guidelines, training courses, and other tools and materials to assist Disability Insurance office management in the administration of the Department’s Disability Insurance program; and may serve as a specialist in analyzing performance measurements and recommending solutions to performance issues.

The incumbent may be used in the field offices (FO) to act in a lead capacity and train, monitor, and advise staff on office operations.

Dis II: (Disability Insurance Specialist II)

Summary Statement: Under minimal supervision of the Disability Insurance Field Office Manager or Field Operations Division Manager, the incumbent performs the more difficult and complex technical work and analysis; may be assigned total responsibility for a specific project having regional or statewide impact; formulate policies and procedures and make recommendations to management on the full range of Disability Insurance issues, problems, and concerns, and prepare reports and correspondence in these same areas. As a technical expert in a particular program area, may act in a consulting capacity to the field and other departmental staff by providing problem-solving advice and program information; and may have regional or statewide responsibility for coordinating activities in a particular program or program area ensuring consistent application of policies, procedures, and standards.

The incumbent provides support and guidance to Field Office staff as a Single Point of Contact (SPOC) for all new IT applications deployed for Field Office use. As a program specialist, may provide assistance to lower level specialists by responding to technical questions; providing feedback on assignments, and instructing them on data collection, information gathering and dissemination, report and correspondence preparation, and other aspects of program support work.

Position located at 645 Salem St. Chico CA 95928.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% – 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Special Requirements

• Application (STD 678) is required. Resumes and/or cover letters DO NOT take the place of the SOQ and/or the Employment Application STD 678. Submissions received without an SOQ and/or completed STD 678, will not receive further consideration, and will be excluded from the hiring process.
• Transcripts or Diplomas are optional and may be required to meet minimum qualifications.

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/8/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department
Mail In Address
Attn: Job Control #509681
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento, CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department
Drop Off Address
Attn: Job Control #509681
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento, CA 95814
08:00 AM – 04:30 PM

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications – A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.