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Job Description
About American Express
American Express is a global financial services company with a strong focus on providing premium, cobrand, cashback, and lending products and services. They are known for their commitment to customer experience and their dedication to building a strong premium Card business. They aim to differentiate themselves by offering Membership, connecting card members to what they love through innovative banking services, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, Global Dining and Resy businesses, and best-in-class marketing programs.
Job Description
Job Title: Product and Marketing Strategy Intern
Location: United States
Business Unit: Consumer Products, Services, and Experiences
Responsibilities:
• Assist the team in managing product and marketing strategy.
• Analyze data and propose growth opportunities to improve business performance and drive growth.
• Understand how the business functions and how it can be served using new and emerging digital products and services.
• Build and track performance indicators to better understand customer behavior.
• Develop cost-benefit analyses to determine the feasibility of new opportunities.
• Develop relationships with internal and external partners.
• Share and leverage best practices, providing consultancy to the team.
• Manage end-to-end marketing initiatives or other customer-focused initiatives, developing and implementing tests to measure effectiveness.
• Find innovative ways to improve the customer experience.
Minimum Requirements:
• Currently enrolled in a full-time Bachelor’s degree program.
• Graduation date between December 2025 and June 2026.
Preferred Qualifications:
• Passion for customer marketing, product management, payments innovation, travel and dining industries, and new technology trends.
• Ability to conceptualize and sell ideas.
• Independent thinker who is organized, has phenomenal attention to detail, and can multi-task.
• Strong analytical, problem-solving/quantitative skills.
• Willing to take risks and share fresh perspectives.
• Proficient with analytical and presentation tools, including Excel and PowerPoint.
• Excellent written and verbal communication skills.
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
Benefits:
• Competitive base salaries.
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through their Healthy Minds program.
• Career development and training opportunities.
American Express is an equal opportunity employer.
Amex Flex: Depending on the role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days), or fully virtually.