Process Improvement Intern

Job Description

About company:
The company is American Electric Power (AEP), specifically the Service Corporation, which houses the Process Improvement unit. AEP is an electric utility company committed to providing Equal Employment Opportunity in all aspects of employment, including recruiting, hiring, promotion, training, compensation, and benefits, without discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other legally protected basis.

Job Description, detailed:

Job Title: Process Improvement Intern

Job Posting End Date: The job posting will close on November 13, 2025 (the day before the official end date).

Job Summary:
This internship offers a chance to join a dynamic Process Improvement team for the summer. Interns will engage with real-world business challenges, applying analytical skills to create significant impact. The role involves working closely with experienced professionals, assisting on exciting projects, preparing insightful reports, and recommending innovative solutions. It’s an opportunity to gain valuable experience, enhance a resume, and contribute to the company’s mission.

ESSENTIAL JOB FUNCTIONS:
• Conduct Studies: Perform process and financial studies aimed at driving financial value and improving labor efficiencies across the organization.
• Utilize Process Technologies: Employ process-related technologies and tools to analyze data effectively and recommend suitable process solutions.
• Data Analysis & Reporting: Assist in the preparation, analysis, and interpretation of both data and statistical reports as required.
• Leverage Technology (including AI): Develop tools and workflows using technology, including Artificial Intelligence, to enhance efficiency for business users.
• Financial Analysis: Conduct financial analyses to formulate and provide cost-saving recommendations to leadership.
• Stakeholder Engagement: Engage actively with business partners and/or cross-functional teams to achieve project outcomes.
• Team Collaboration: Collaborate with other team personnel to support their assigned tasks and projects.
• Presentation Delivery: Create and deliver presentations to leadership, sharing milestone updates and final project results.
• Knowledge Acquisition (Lean Six Sigma): Acquire knowledge of Lean Six Sigma tools, which are methodologies for process improvement.
• Organizational Understanding: Familiarize oneself with the company’s organizational structure, understanding departmental responsibilities and intergroup relationships.

MINIMUM REQUIREMENTS:
• Education: Completion of the Sophomore year in a 4-year Bachelor’s program in Business, Finance, or Process Improvement.
• Skills: Possess strong analytical and problem-solving capabilities.
• Communication: Demonstrate excellent communication and interpersonal skills.
• Work Style: Ability to work effectively both independently and as part of a team.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Age: Must be at least 18 years old.

OTHER REQUIREMENTS:
• Location: The position is onsite.
• Physical Demand: The physical demand level for this job is Sedentary.
• Reporting Structure: The intern will report directly to the Process Improvement unit within the Service Corporation and will provide support to all AEP business units.

Compensation Data:
• Compensation Grade: Co-Op/Intern-001
• Compensation Range: $0.00-0.00 USD (Note: The provided range is zero, which typically indicates further information will be provided directly or that this placeholder needs to be updated by the company).

Physical Demand Level:
S – Sedentary Work: This involves exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or a negligible amount of force frequently (from 1/3 to 2/3 of the time) to lift, carry, push, pull, or move objects, including the human body. Sedentary work primarily involves sitting most of the time, though it may include brief periods of walking or standing occasionally. Jobs are classified as sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.