Personal Injury Case Manager / Paralegal

Job Description

Personal Injury Case Manager / Paralegal | Delve Search & Recruiting

The Tone:
This is a full-time, permanent role with hybrid options at an elite, fast-growing personal injury law firm, headquartered in Beverly Hills, CA. The firm builds substantial settlements for clients through aggressive representation and exceptional client service, handling a high volume of pre-litigation and litigation cases. This role is crucial in ensuring seamless case management from intake through settlement or trial preparation, directly contributing to client success and firm efficiency. The firm deeply values sharp, empathetic, and exceptionally organized team members who thrive in a high-energy environment.

The TL;DR
• Role: Mid-Level
• Type: Full-Time, Permanent
• Location: Hybrid, Beverly Hills, CA

• Team: Collaborative team structure
• Mission: Manage personal injury cases seamlessly from intake through settlement or trial preparation.
• Tech Stack: Filevine, CASEpeer, Clio, standard office suites

What You’ll Actually Do
• Case Portfolio Management: Manage a robust portfolio of plaintiff personal injury cases from initial intake through the pre-litigation lifecycle.
• Client & Provider Liaison: Serve as the primary point of contact for clients, providing empathetic updates, coordinating medical treatment, and maintaining regular communication.
• Documentation & Claims: Request, track, and organize medical records, billing statements, and insurance policies, then set up and manage insurance claims, confirm coverage, and handle property damage, med-pay, and bodily injury claims.
• Medical Lien Negotiation: Review and negotiate medical liens with providers prior to case settlement.
• Demand Package Creation: Draft comprehensive, compelling demand packages for attorney review.
• Litigation Support: Assist attorneys with drafting pleadings, discovery responses, motion preparation, and trial binder organization if a case moves out of pre-litigation.

The Must-Haves
• Background: Mid-level professional with dedicated experience as a Case Manager or Paralegal within a plaintiff personal injury law firm. This includes a deep understanding of the personal injury lifecycle, including medical terminology, various treatment modalities, and comprehensive knowledge of insurance coverages such as UM/UIM and third-party policies, as well as lien negotiation processes.
• Experience: A minimum of 3 years of direct experience specifically as a Case Manager or Paralegal within a Plaintiff Personal Injury law firm. Demonstrated proficiency with industry-specific personal injury case management software, including systems like Filevine, CASEpeer, or Clio, is essential, alongside expertise in standard office suites.
• Skills: Strong, professional communication skills are required, enabling effective interaction with high-profile clients and medical providers. The ability to manage a robust portfolio of files with exceptional organization, multitask efficiently, and meet strict deadlines with minimal supervision is paramount. The ideal candidate will also exhibit a high level of energy and drive.