Patient Transportation Intern

Job Description

## About Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. They are the market share leader in Environmental Services (EVS) and serve many of the top 100 Hospitals across their over 2,000 healthcare service teams in 47 states.

Crothall has earned recognition as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania for eight consecutive years, as well as Becker’s Top 150 Places to Work for four consecutive years. As a division of Compass Group USA, Crothall employs over 26,000 team members. Their EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and their HTS division is ISO 13485 certified since 2019.

Crothall provides a range of core services including:

• Environmental Services
• Patient Transportation
• Facilities Management
• Healthcare Technology Solutions
• Laundry and Linen Services
• Ambulatory
• Sterile Processing

## Job Description: Patient Transportation Intern

This internship offers a challenging and rewarding experience while providing opportunities for career growth. You’ll work closely with Patient Transportation leaders, developing skills and understanding the requirements for success in healthcare support services.

Responsibilities:

• Safely and efficiently transport patients between hospital rooms and buildings.
• Manage, schedule, and train frontline team members.
• Engage in vendor relations and patient experience initiatives.
• Ensure patient satisfaction and positive public relations through efficient resource utilization.
• Execute operational standards.
• Maintain a safe work environment and participate in department safety initiatives.
• Respond promptly to concerns and requests, taking necessary corrective actions.
• Maintain facility security.
• Proactively identify and correct quality assurance concerns.
• Bring creative and innovative approaches to Crothall Healthcare programs.
• Ensure staff receives appropriate orientation, initial, and ongoing training.
• Provide individual guidance and motivation to team members to maximize their potential.
• Handle special requests and projects as assigned.

Learning Objectives:

• Develop awareness, understanding, and skills necessary to work in a diverse environment.
• Gain practical experience in the world of Patient Transportation through learning, observing, and practicing various aspects of the role.

Qualifications:

• Currently enrolled in a college/university as a junior or senior.
• Excellent written and oral communication skills, capable of interacting with staff at all levels (hourly to Director).
• Ability to prioritize tasks and maintain organization in a dynamic environment.
• Strong customer service skills.
• Proficiency in Windows-based office software (Microsoft Office, Word, Excel, PowerPoint, Outlook).
• Interest in pursuing a career with Crothall Healthcare and potentially joining their Accelerated Manager Program after graduation (preferred).

Benefits:

• Competitive hourly rate.
• Hands-on experience with a collaborative team.
• Practical application of classroom knowledge.
• Valuable corporate work experience.
• Career development through job shadowing key team members.
• Networking opportunities and a potential steppingstone for future roles.