Patient Registration and Scheduling Specialist

Job Description

Medical Office Coordinator | AdventHealth

The Tone:
This is a full-time role at AdventHealth, located in Riverview, FL. Joining AdventHealth means becoming part of a prominent healthcare organization deeply committed to the wholeness of each person, upholding a mission to extend the Healing Ministry of Christ. Our community believes in uplifting others in body, mind, and spirit, fostering an environment where individuals can professionally thrive and spiritually grow. This role is vital for ensuring seamless patient access to care, directly supporting the foundational operations that allow us to serve our community effectively and compassionately. As a Medical Office Coordinator, you will be valued for your unique contributions to a purpose-minded team, understanding that our collective efforts make us even better at delivering exceptional, whole-person care.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Riverview, FL
• Pay: $15–$25 hourly
• Mission: This person is responsible for streamlining patient access to care by managing registration, scheduling, and coordination with various departments and physician offices.

What You’ll Actually Do
• Patient Registration & Scheduling: Facilitates the comprehensive registration and scheduling process for all patients, ensuring efficient throughput and accurate capture of outpatient appointments.
• Interdepartmental Coordination: Communicates effectively and proactively with both registration and ancillary departments to synchronize information and ensure smooth patient flow.
• Appointment Management & Follow-up: Schedules all necessary patient appointments for ancillary departments, meticulously records all essential information, and promptly notifies physician offices of any potential non-covered appointments.
• Precertification & Financial Facilitation: Interacts directly with registration to manage financial aspects, facilitating the timely delivery of precertification for all outpatient clinic services.
• Information Management & Operational Support: Evaluates, compiles, and reports critical patient care information to the team, keys in data for patient appointments and external reviews on all pre-certified appointments, and actively participates in staff meetings to contribute to team discussions and maintain up-to-date knowledge.

The Must-Haves
• Background: Entry-level. High School diploma or equivalent.
• Experience: No specific prior work experience is required.
• Skills: Computer proficiency; Knowledge of small office equipment including copiers, faxes, and calculators; Independent problem-solving skills; Clerical abilities for filing.
• Bonus: 1+ year of experience in a medical setting with coding, charge entry, and payment collection; Basic Life Support – CPR (BLS) certification.