Operations Support

Job Description

Operations Support | Primark

The Tone:
This is a full-time role at Primark, located in-store. Primark helps customers access high fashion at affordable prices, driven by values of caring, dynamism, and collective success. This role is crucial for maintaining a safe and exceptional in-store environment for both customers and colleagues, supporting operational excellence across the store.

The TL;DR
• Role: Early Career
• Type: Full Time
• Location: In-person
• Pay: $17.05 hourly
• Team: Reports to the Store Manager and the Environmental Health & Safety (EHS) Lead.
• Mission: Serve as the in-store main point of contact to ensure a safe working environment and foster a positive shopping experience for customers.

What You’ll Actually Do
• Operational Safety: Proactively mitigate hazards, conduct training programs, and ensure Environmental Health & Safety (EHS) compliance.
• Customer Experience Support: Enhance the shopping experience by printing POS tickets and assisting with price adjustments.
• Facility & Technology Management: Raise maintenance repair orders, liaise with contractors, and assist with reporting and resolving technology repairs.
• Administrative Record-Keeping: Input system updates, maintain stock file accuracy, manage the lost property process, and order essential store supplies.
• Performance Monitoring: Support routine self-audits and provide updates on daily and weekly activities to the Store Manager and EHS Lead.

The Must-Haves
• Background: An entry-level role for individuals passionate about store operations and committed to providing a great colleague and customer experience.
• Experience: No specific years of experience are stated, but the role requires strong practical skills in administration, data entry, and organizational tasks.
• Skills: Strong organizational, planning, and administrative abilities; proficiency in data entry and computer usage; effective communication and interpersonal skills to build relationships and guide colleagues; keen attention to detail.
• Bonus: A positive, proactive, and self-motivated work ethic.