Operations Specialist – Workflow Automation

Job Description

Operations Manager, Infrastructure | Commure

The Tone:
This is a full-time role at Commure, located in Mountain View, CA. Commure is building the AI Operating System for healthcare, a foundational platform that redefines how care is delivered, documented, and financed through Ambient AI, intelligent Agents, and autonomous RCM processing. This role is crucial for transforming healthcare’s $1 trillion administrative burden by automating and scaling traditionally manual workflows. You will build solutions with immediate impact on patient care, working quickly and taking full ownership from concept to production.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Mountain View, CA
• Pay: $80000–$120000 yearly
• Team: Intersects with Product, Data, and Implementation teams
• Mission: Automate and scale traditionally manual workflows that underpin healthcare operations, from claim submissions to payment posting.
• Tech Stack: SQL, APIs, LLMs, Python, Zapier, Retool, custom scripts

What You’ll Actually Do
• Own processes: Take full ownership of key verticals or client workflows, from discovery to deployment, ensuring repeatability and measurable impact.
• Automate workflows: Design and automate manual claim-related workflows using SQL, APIs, scripts, and emerging tools to improve scalability.
• Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions.
• Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes, identifying bottlenecks and automating fixes.

The Must-Haves
• Background: 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup.
• Experience: Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments.
• Skills: Strong SQL and Python fluency; excellent problem-solving and systems-thinking skills, able to diagnose root causes and design scalable solutions.
• Bonus: Experience in healthcare operations, claims, or billing systems; experience building or integrating workflows via APIs, Python, or web automation tools; experience building with LLMs, SQL apps, or data pipelines.