Operations Manager – Scalable Operations

Job Description

Real Estate Operations Manager | Westerly Asset Management

The Tone:
This is a full-time role at Westerly Asset Management, with a hybrid schedule based in the Greater Boston area. Westerly Asset Management operates as a partner to real estate sponsors and private capital, with a growing portfolio of projects in Massachusetts and Rhode Island. This role is central to implementing scalable systems and building foundational operational frameworks, making it ideal for someone who enjoys establishing processes from the ground up.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: Hybrid, Greater Boston
• Mission: To implement and manage operational systems, ensuring smooth daily functions and supporting the company’s growth.
• Tech Stack: Microsoft Office Suite, QuickBooks, Notion, new AI productivity tools

What You’ll Actually Do
• Office Operations: Manage the day-to-day functions of the office and maintain document management systems and internal workflows.
• Tenant & Project Coordination: Schedule and coordinate maintenance requests, inspections, and vendor access, while overseeing tenant billbacks and rent collection.
• Administrative Support: Assist with organizing and tracking critical documents such as leases, permits, and closing materials, and support due diligence processes.
• Accounting Assistance: Help manage cost tracking, accounts receivable, and expense reporting, as well as organize financial records for accountants.

The Must-Haves
• Background: Highly organized and self-motivated professional with strong attention to detail.
• Experience: Demonstrated ability to work independently and a willingness to learn new software and productivity tools.
• Skills: Attention to detail, strong organizational abilities, self-motivation, proficiency or willingness to learn Microsoft Office Suite, QuickBooks, Notion, and AI productivity tools.
• Bonus: Prior experience in real estate, property management, construction, or a paralegal role.