Operations Intern

Job Description

About Company: Susquehanna

Susquehanna is a global trading firm that participates in millions of trades on exchanges worldwide every day. The company is characterized by a non-hierarchical culture, fostering an environment where employees at every level can thrive and make an impact. It is described as a casual and collaborative workplace, distinct from typical trading firms, with a strong focus on continuous development.

For its employees, Susquehanna offers a comprehensive package of benefits and amenities designed to support well-being and convenience. These include:
• Housing provided for the duration of the internship.
• A relaxed dress code, with jeans and sneakers being the norm, and shorts allowed throughout the summer.
• Fully stocked kitchens offering breakfast, lunch, snacks, and beverages.
• A 40,000 square-foot state-of-the-art fitness facility equipped with new equipment, multi-purpose courts, and group exercise classes.
• Various discounts for dining, entertainment, shopping, travel, and attractions.
• A range of social events, such as poker tournaments, dinners, and sporting events in Philadelphia.
• An on-site Wellness Center.
• Convenient on-site services including a mailroom, barber, dry cleaning, and car maintenance.
• Opportunities to engage in community service through company-sponsored events and donation drives.

Job Description: Operations Intern

The Operations Intern position at Susquehanna involves contributing to the critical infrastructure that ensures trades move forward with speed and accuracy. The Operations team is responsible for aggregating and analyzing trading data to inform future decisions, correcting any trade breaks that could expose the firm to financial risk, and constantly improving the efficiency of the trade lifecycle.

Role and Responsibilities:
As an Operations Intern, you will engage in a ten-week internship program, working in close collaboration with trading desks and other support teams vital to the trading businesses. Your role will involve:
• Managing the underlying infrastructure that facilitates daily trades.
• Aggregating and analyzing trading data to support decision-making.
• Identifying and correcting trade breaks to mitigate financial risk.
• Contributing to the continuous improvement of trade lifecycle efficiency.
• Undertaking a variety of analytical projects that impact multiple areas of the business and address current industry challenges. Past projects have included trading and profit & loss analytics, automation of operational processes, and research into new business opportunities.

What Susquehanna Looks For (Qualifications):
Candidates for this role are sought from diverse backgrounds, demonstrating:
• Strong problem-solving skills and the ability to thrive in a fast-paced and dynamic environment.
• A foundation of curiosity and a desire to grow and make a significant impact on Susquehanna’s business.
• Students pursuing a bachelor’s or master’s degree in Finance, Math, Computer Science, or a related major, with the intention to graduate within one year of the internship program.
• Advanced knowledge of Excel is required, with a preference for candidates who also have experience with Python, HTML, VBA, or SQL.
• The ability to collaborate effectively within a team while possessing the confidence to work independently.
• An entrepreneurial spirit, coupled with flexibility and a commitment to innovation.
• Excellent verbal and written communication skills.
• Important Note: Visa sponsorship for work authorization is not available for this position now or in the future.

What’s In It For You (Learning and Development):
The internship program is designed to provide comprehensive professional growth:
• Hands-on experience through daily tasks and significant project work.
• Access to Susquehanna’s formal education program, featuring classroom training sessions focused on developing company-specific knowledge and technical skills for process optimization. Topics may include options theory, game theory, decision science, programming (VBA, SQL, Python), and overviews of various trading desks and business areas.
• Opportunities to network with coworkers across the firm and build relationships with recently graduated mentors.