Operations Intern

Job Description

Job Title: Operations Intern (Summer Management Operations Internship)

Company Overview:
Murphy-Hoffman Company (MHC-Kenworth) is a prominent multi-state network of Kenworth truck dealerships. Established in 1975 as Ozark Kenworth, Inc., MHC has grown significantly, now serving over 50,000 customers with a full spectrum of truck services. This includes full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a comprehensive finance company offering finance and insurance services. MHC is committed to fostering an environment where employees can realize their full potential and grow both personally and professionally.

Program Overview & Purpose:
The MHC Operations Intern Program is a 12-week intensive summer internship designed as an accelerated version of the full-time Management Trainee Program. This program offers a hands-on, deep dive into the operational intricacies of either a Parts or Service Department within a dealership. Interns will gain a comprehensive understanding of business operations by rotating through various positions, directly contributing to business activities, and tackling real-world challenges. This internship serves as a direct pipeline into MHC’s Full-Time Management Trainee Program.

Key Responsibilities & Essential Functions:

• Execute Business Initiatives: Actively participate in and execute various business initiatives, gaining direct, hands-on experience across all facets of the dealership.
• Operational Immersion: Rotate through each position within the assigned Parts or Service Department to develop a holistic understanding of how the business functions, under the close supervision of managers and experienced employees.
• Skill Development: Utilize academic knowledge, training, and experience to perform assigned job functions, developing essential skills necessary for business operations and leadership.
• Process Improvement Project: Undertake and lead a summer-long process improvement project, offering a unique opportunity to make a tangible impact on the business and contribute to operational efficiency.
• Contribute to Business: Actively help contribute to the daily operations and success of the department.

What’s In It For You:

• Competitive Compensation: Starting pay ranging from $15 to $23 per hour.
• Industry Exposure: Gain invaluable on-the-job exposure to leading a business within a multi-billion-dollar industry.
• Career Development: Receive on-the-job training, mentorship, and succession planning tailored for personal career goals.
• Networking Opportunities: Access significant opportunities for professional networking and making valuable connections within the industry.
• Career Pipeline: Direct entry point into MHC’s Full-Time Management Trainee Program upon successful completion and graduation.

Qualifications:

• Education: Must be actively pursuing a graduate or undergraduate degree from an accredited college or university.
• Availability: Willingness to commit to working 40 hours per week for 10-12 weeks during the summer months.
• Leadership & Sales Skills: Strong leadership abilities and sales skills are highly preferred.
• Customer Focus: Demonstrated strong commitment to providing quality work and excellent customer service.
• Adaptability: Ability to accept and integrate constructive feedback for continuous improvement.

Benefits:

• Competitive Salary
• Internal Promotion Opportunities
• On-the-Job Training

MHC is an Equal Opportunity Employer committed to diversity and inclusion. We encourage applications from Veterans and individuals with Disabilities.