Operations Automation Specialist

Job Description

Operations Manager, Infrastructure | Commure

The Tone:
This is a full-time role at Commure, located in Mountain View, CA. Commure is building the AI Operating System for healthcare, a platform that defines how care is delivered, documented, and financed across the full care journey, including ambient AI, intelligent agents, and autonomous RCM processing. This role is central to transforming the $1 trillion administrative burden in healthcare by automating and scaling traditionally manual workflows, directly impacting patient care and supporting hundreds of thousands of clinicians. The team works directly alongside clinicians, moving fast, deploying daily, and taking full ownership from early thinking to production.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Mountain View, CA
• Pay: $80000–$120000 yearly
• Team: This role sits at the intersection of product, data, and implementation.
• Mission: This person will automate and scale traditionally manual workflows that underpin healthcare operations to drive efficiency and measurable impact.
• Tech Stack: SQL, APIs, Python, LLMs, Zapier, Retool, custom scripts

What You’ll Actually Do
• Ownership: Take full ownership of key verticals or client workflows, from discovery to deployment, ensuring repeatability and measurable impact.
• Automation: Design and automate manual claim-related workflows using SQL, APIs, scripts, and emerging tools like LLMs to improve scalability.
• Collaboration: Work closely with Product, Engineering, and Account Management teams to influence roadmap priorities and scale successful solutions.
• Analysis: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes, identifying bottlenecks and automating fixes.

The Must-Haves
• Background: 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or startup.
• Experience: Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments.
• Skills: Strong SQL and Python fluency, excellent problem-solving and systems-thinking skills, and the ability to diagnose root causes and design scalable solutions.
• Bonus: Experience in healthcare operations, claims, or billing systems; experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.); or experience with LLMs, SQL applications, or data pipelines.