Operations Analytics Co-op

Job Description

Operations Analytics Co-op

As an Operations Analytics Co-op, you will collaborate with analytics professionals within various operational departments, contributing to the efficiency and performance of Delta’s airline operations. This role offers a unique opportunity to gain hands-on experience in a dynamic and data-driven environment.

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)

Co-ops will be assigned to one of the following functions or departments, providing critical analytical support:

• Integrated Operations Planning (IOP) – Focus on optimizing aircraft schedules and resource availability to maintain peak on-time performance.
• Operations Digital & Decision Science (ODDS) – Contribute to the development of decision science tools and digital product solutions.
• Corporate Safety, Security & Compliance (CSSC) – Support initiatives aimed at enhancing the safety and security of the airline and its employees.
• Airport Customer Service (ACS) – Work on improving airport processes and managing performance metrics.
• Crew – Help improve Pilot and Flight Attendant operations and performance efficiency.
• Delta Connection (DC) – Support end-to-end analytics and cross-divisional operational initiatives for Delta’s regional airlines.
• Flight Operations (FOP) – Manage aircraft and gate-to-gate operations and performance analysis.
• Onboard Services (OBS) – Optimize processes, supply chain, and inventory of inflight products and services.
• In-Flight Services (IFS) – Contribute to enhancing the customer onboard experience and catering operations and performance.
• Operations & Customer Center (OCC) – Track on-time flight metrics, analyze weather impacts, and perform day-of-flight analyses.
• Central – Manage centralized operations and competitive performance analyses across various departments.

While specific responsibilities will vary by assigned function or department, common work responsibilities include:

• Measuring current operational performance and/or customer satisfaction.
• Identifying optimization opportunities, such as reducing injuries and security line wait times.
• Researching, analyzing, and interpreting operational data to uncover insights.
• Developing new reports and dashboards, and automating existing reporting processes.
• Performing reliability and root-cause analysis for parts and maintenance issues.
• Evaluating and providing recommendations for improving key operational metrics, including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules.
• Seeking operational improvements to reduce aircraft taxi time and flight time.
• Maintaining, running, and improving staffing models to support airport operations.
• Providing strategic and operational support, and developing performance metrics and goals.
• Developing success factors and statistical evaluations of new procedures and initiatives.

What You Need To Succeed (Minimum Qualifications)

To be eligible for this Co-op program, candidates must meet the following criteria:

• Program Structure: Students are required to complete three alternating semesters of full-time work and school. All rotations must be completed before the student’s graduation. Students are not permitted to work part-time hours and should refrain from taking classes while working as a co-op in the same semester.
• Work Schedule: The full-time work schedule for this role includes the following alternating semesters:
  • Summer 2026
  • Spring 2027
  • Fall 2027

  Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.

• Education: Currently enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or a similar 4-year degree program.
• Availability: Available for three alternating semesters for full-time work.
• Location: Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester. Housing stipends will be provided to students who meet the minimum criteria.
• Team Orientation: Team oriented and highly supportive of continuous improvement methodologies.
• Skills: Strong organizational, project management, and verbal/written communication skills are essential.
• Technical Proficiency: Proficiency in Microsoft Office Suite and data analysis tools and concepts.
• Preferred Technical Skills: Proficiency in Python, SQL or similar database query tool knowledge, and Macro programming is strongly preferred.
• Values: Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles.
• General Requirements: Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

(Specific preferred qualifications beyond the strongly preferred technical skills are not detailed in the provided text.)

Benefits and Perks to Help You Keep Climbing

(Specific benefits and perks are not detailed in the provided text.)