NLP/ML Internship
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Job Description
About the Company:
TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, with additional offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. The company emphasizes a collaborative and innovative work environment where challenges are viewed as opportunities for growth. They strive to create a positive impact for their employees, the company, and the communities they serve.
Job Description:
This internship focuses on developing cutting-edge NLP/ML algorithms and strategies to enhance the user experience and improve the e-commerce platform. The team is responsible for the algorithms powering Intelligent Customer Service within TikTok’s global e-commerce business. Specific responsibilities include:
• Applying LLMs: Utilizing large language models (LLMs) for various multilingual and multimodal scenarios within the e-commerce context.
• Developing AI Chatbot: Building a generative AI-based chatbot capable of handling post-sale issues and providing pre-sale interactive consultations.
• Text Generation: Generating product titles and descriptions, summarizing dialogues, and automating email and ticket replies.
• Machine Translation: Optimizing translation quality across numerous scenarios and language pairs within the e-commerce platform, and researching cutting-edge technologies in this area.
The internship aims to provide hands-on experience, allowing students to apply their knowledge in real-world scenarios while developing fundamental skills and exploring potential career paths. A vibrant social environment and enriching development workshops are also offered. The internship lasts 12-24 weeks and starts in either May/June 2025 or August/September 2025.
