Network Support Intern
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Job Description
About Cisco Meraki
Cisco Meraki is the leader in cloud-managed IT, connecting passionate people to their mission by simplifying the digital workplace. Driven by innovative, purposeful, and vibrant people, Meraki’s inclusive community empowers its customers to focus on what matters through intuitive technology.
Job Description: Network Support Intern
As a Network Support Intern at Cisco Meraki, you will play a key role within the team, contributing to the resolution of cases covering the entire Meraki product line, including wireless access points, security appliances, switches, and Systems Manager applications.
Responsibilities
• Research and resolve issues reported by Meraki customers and partners
• Assist with lab testing work for Meraki products
• Identify, reproduce, and document bugs
• Complete a Network Project and present your work to your peers and leaders
Qualifications
• Expected graduation in Spring 2025
• Studying BSc or similar in Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related subject area
• Detailed understanding of networking principles
• Empathetic approach towards assisting customers
• Resourceful, imaginative, and creative with excellent attention to detail
• Excellent social skills
Benefits of the Internship Program
• Steep learning curve in a fun and real-world working environment
• Enhanced understanding of networking
• Strong problem-solving skills
• Proficiency in customer support
Cisco’s Commitment to Diversity and Inclusion
Cisco Meraki is committed to diversity, inclusion, and collaboration. The company believes that connecting different perspectives fosters innovation and empowers its people to reach their full potential.
