NANA Worley/NANA Shareholder College Internship – Desktop Support
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Job Description
About the Company:
NANA Regional Corporation, Inc. is an Alaska Native regional corporation, and this internship is specifically for shareholders or their descendants. The company prioritizes hiring shareholders and their descendants, according to their Shareholder Preference Hiring Policy.
Job Description: NANA Worley/NANA Shareholder College Internship – Desktop Support
This is a paid internship opportunity offering between 24-40 hours per week for a minimum of eight weeks, starting in early June. Longer durations and earlier start dates are possible. The internship runs from June 2nd to August 3rd.
Summary: The intern will install, configure, and troubleshoot computer desktop systems and associated hardware/software. This involves providing support for operational computer desktops, phones, printers, copiers, and plotters.
Responsibilities:
• Assembling and configuring desktop components and peripherals.
• Setting up and maintaining basic desktop hardware systems.
• Assisting the ICT Department Supervisor.
• Performing desktop troubleshooting to diagnose hardware and software problems.
• Upgrading desktop hardware and software.
• Providing users with technical support.
• Installing and testing software and hardware.
• Responding to user questions regarding desktop resources.
Qualifications:
• Must be a shareholder of NANA Regional Corporation, Inc., or a direct descendant of a shareholder. Preference is given to shareholders, then descendants.
• Must be 18 years or older.
• Must be currently enrolled full-time in college or vocational school, having completed at least one semester of postsecondary education.
• Must be declared in a major/program of Information Technology or a closely related field.
Skills and Abilities:
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to speak effectively.
• Ability to perform basic math calculations (fractions, proportions, percentages, algebra, geometry).
• Ability to apply common sense and problem-solving skills.
• Proficiency in MS Word and MS Excel.
Certificates and Licenses: None required.
Supervisory Responsibilities: None.
Preferred Qualifications:
• Valid driver’s license and acceptable driving record (for NANA’s vehicle insurance policy).
Competencies: The ideal candidate will demonstrate the following competencies: Analytical, Design, Problem Solving, Technical Skills, Interpersonal, Oral Communication, Teamwork, Written Communication, and Strategic Thinking. The job description details each competency.
Working Conditions and Physical Requirements:
The work environment is generally quiet. The job involves frequent sitting, occasional walking, lifting up to 25 pounds, and using hands and hearing. Reasonable accommodations may be made for disabilities.
Equal Opportunity Employer: NANA Regional Corporation, Inc. and its subsidiaries are equal opportunity employers, granting employment preference to shareholders, spouses, and descendants as allowed by law. Accommodation requests can be made through specified contact information.
