NANA Worley/NANA Shareholder College Internship – Desktop Support
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Job Description
About the Company:
NANA Regional Corporation, Inc. is an Alaska Native corporation. This internship is specifically for shareholders of NANA or their direct descendants, prioritizing shareholders first, then descendants. The company is an equal opportunity employer, granting employment preference to shareholders, their spouses, and descendants as allowed by law.
Job Description: NANA Worley/NANA Shareholder College Internship – Desktop Support
This is a paid internship position offering 24-40 hours per week, lasting a minimum of 8 weeks, beginning in early June (with potential for earlier start and longer duration). The internship runs from June 2nd to August 3rd.
Summary:
This role focuses on the installation, configuration, and troubleshooting of computer desktop systems and related peripherals. The intern will provide support to operational computer desktops by performing a variety of tasks.
Responsibilities:
• Assembling and configuring desktop components and peripherals.
• Setting up and maintaining basic desktop hardware systems.
• Assisting the ICT Department Supervisor.
• Performing desktop troubleshooting to diagnose hardware and software issues.
• Upgrading desktop hardware and software.
• Providing users with technical support for desktops, phones, printers, copiers, and plotters.
• Responding to user inquiries regarding desktop resources.
• Installing and testing software and hardware.
Qualifications:
• Must be a shareholder of NANA Regional Corporation, Inc., or a direct descendant of a shareholder.
• Must be 18 years or older.
• Must be currently enrolled full-time in college or a vocational school, having completed at least one semester of postsecondary education.
• Must be declared as a major/program in Information Technology or a closely related field.
• Ability to read, interpret documents, write reports and correspondence, and speak effectively.
• Ability to perform basic mathematical calculations (fractions, proportions, percentages, algebra, geometry).
• Ability to apply common sense, follow instructions, and solve problems.
• Proficiency in MS Word and MS Excel.
Preferred Qualifications:
• Valid driver’s license and acceptable driving record (for NANA’s vehicle insurance policy).
Competencies: The successful candidate will demonstrate competencies in:
• Analytical: Synthesizing information, collecting data, using intuition and experience.
• Design: Generating creative solutions, translating concepts into images, applying design principles.
• Problem Solving: Identifying and resolving problems, gathering and analyzing information, developing solutions.
• Technical Skills: Assessing strengths and weaknesses, pursuing training opportunities.
• Interpersonal: Focusing on conflict resolution, maintaining confidentiality, remaining open to others’ ideas.
• Oral Communication: Speaking clearly, listening effectively, participating in meetings.
• Team Work: Balancing team and individual responsibilities, contributing to positive team spirit.
• Written Communication: Writing clearly and informatively, editing for grammar and spelling.
• Strategic Thinking: Developing strategies for long-term success.
• Safety and Security: Observing safety procedures.
Working Conditions and Physical Requirements:
• Primarily a quiet work environment.
• Frequently requires sitting, occasionally walking, lifting up to 25 pounds.
