Mortgage Business Development

Job Description

Relationship Manager, Mortgage Business Development | OCBC Bank

The Tone:
This is a professional role at OCBC Bank, Singapore’s longest established bank, which has been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. The bank achieves this by taking the time to truly understand people, providing support, services, and solutions that meet individual needs and desires. OCBC is currently on a journey of transformation, leveraging technology and creativity to become a future-ready learning organization, with the strategic ambition to be Asia’s leading financial services partner for a sustainable future. This role is pivotal for a Relationship Manager within Mortgage Business Development, offering the opportunity to build enduring relationships with customers and guide them towards homeownership, thereby driving significant business growth and making a real impact on people’s lives. It involves innovating financial services and working in supportive teams to build lasting value in the community.

The TL;DR
• Role: Full Time
• Mission: Drive business growth and help customers achieve their dream of homeownership by providing innovative mortgage solutions that meet their evolving needs.
• Team: Part of a team dedicated to providing innovative mortgage solutions.

What You’ll Actually Do
• Strategy Development: Develop and implement comprehensive business development strategies specifically designed to drive mortgage sales growth. This includes working closely with sales teams to identify and pursue new business opportunities, ensuring a clear path for expansion.
• Relationship Management: Build and meticulously maintain strong, long-term relationships with all key stakeholders, encompassing valued customers, internal sales teams, and crucial external partners to foster collaborative success.
• Market Analysis: Conduct thorough market research and in-depth competitor analysis to stay abreast of market trends, identify emerging business opportunities, and ensure OCBC’s mortgage products remain competitive and relevant.
• Product Collaboration: Collaborate closely and effectively with internal product teams to conceptualize and develop innovative mortgage products. This ensures solutions are tailored to meet diverse and evolving customer needs and desires.
• Sales Enablement: Provide essential training and continuous support to sales teams. This equips them with the necessary knowledge and skills to effectively succeed in their roles and expertly serve customers seeking homeownership solutions.

The Must-Haves
• Background: Professional with a degree in a relevant field, such as business or finance.
• Experience: At least 3 years of experience in mortgage business development or a closely related field. This includes possessing a strong understanding of the mortgage market and staying current with competitor activity.
• Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and the capacity to effectively adapt to changing priorities within the banking environment.